_We’re looking for a_ **_Program & Quality Assistant Manager_** _to join our Integrated Compliance Services team at MBPS. In this role, you will oversees all aspects of testing programs and is responsible for ensuring the highest level of quality throughout the segment. The role’s primary objective will be to drive efficiency, effectiveness, and reliability in the testing processes. This role directly reports to the Director of the ICS Testing COE._ **Position Responsibilities:** + Together with the Compliance functions Program and/or Testing leads, design testing methodologies, data requirements, forensic testing, and surveillance use cases, if applicable. + Perform hot or cold review on testing activities per program to ensure compliance with documented procedures; + Perform high priority testing assignments + Ensure all compliance test plans, schedules, ratings, conclusions, evidence, and other supporting documents are recorded in Archer. + Report status, issues, and CAPs on a regular basis to Segment Compliance Executives and Global Compliance Testing Lead. + Seek opportunities to improve testing efficiency, analytics, and controls related to Compliance testing at the Segment level. + Provide expertise and guidance on testing methodologies and processes. + Ensure testing methodologies applied in the ICS Testing COE are aligned with global testing guidelines and other segments, while taking into consideration different requirements for markets within the Segment. + Collaborate with Testing Managers and the Audit Team during key risk audit engagements to mitigate risks effectively. + Represent ICS and Asia Segment in the Global Testing Committee. **Required Qualifications:** + 2-4 years of experience in internal/external audit or regulatory compliance, along with expertise in at least one of the following areas: Overall AML, Privacy, or Distribution. + 1-2 yrs. leadership experience + Familiarity with compliance documentation database/tools + College/University Degree and/or equivalent experience in Education, Legal, Finance, Business, or related fields **Preferred Qualifications:** + **SME expertise; exhibited investment in compliance career (e.g., LOMA certification** **,** **FINRA registration** **,** **CIA, CAMS or CISA).** + Moderate to advanced training in MS Excel including using formulas, macros and report formatting is strongly preferred. + Strong written and verbal communication skills. + Strong technology skills including knowledge of applicable compliance or business systems. + Strong analytical and problem-solving skills. + Strong leadership and multi-tasking skills. + Strong understanding of the regulatory environment in which the Company operates and a strong understanding of key compliance requirements applicable to the business. + Negotiating, influencing, and relationship building skills. + With unquestionable integrity to enable independence and objectivity. + Can work with minimum supervision. + Ability to work with management in the organization. + Project management skills. + Ability to facilitate decision making across groups in the company. + Ability to embrace change; change management skills. + Performs analysis that requires high-level of technical and analytical skills. + Demonstrates awareness of other’s time commitments and manages resources to effectively accomplish work within the established timelines. + Proficient in MS Office applications such as MS Word, Excel, Power Point **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido