Our client, a leading technology organization, is seeking a Business Program Manager to join their team. As a Business Program Manager, you will be part of the Customer Experience Strategy and Insights team supporting various initiatives. The ideal candidate will have strong analytical skills, exceptional communication abilities, and a collaborative mindset which will align successfully in the organization. **Job Title:** Business Program Manager **Location:** Remote **Pay Range:** $52/hr - $57/hr **What's the Job?** + Support the Senior Director in strategy development and optimization to enhance customer-centric initiatives. + Lead annual strategy design and narrative updates for the Customer Experience & Success Team. + Leverage data and insights to identify growth opportunities and develop compelling business cases. + Collaborate with cross-functional teams to manage relationships and influence senior leaders on strategic roadmaps. + Contribute to the operationalization of the Customer Experience Center of Excellence. **What's Needed?** + 5-7 years of experience in a similar role. + A Bachelor's Degree in Information Technology or Business discipline preferred. + Minimum 2-3 years of experience with Power BI. + Minimum 2-3 years of experience with SharePoint. + Minimum 2-3 years of experience with AI agents. **What's in it for me?** + Opportunity to work at the forefront of customer success strategy. + Collaborate with diverse teams across engineering, sales, and product groups. + Be part of a mission-driven team that values empathy, diversity, and inclusion. + Engage in high-visibility projects that drive digital transformation. + Develop your skills in a dynamic and supportive environment. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.