**Career Area:** Engineering **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Role Definition** The Connectivity & Service Solutions Division is seeking a program manager to drive the continued development of the Remote Service solution (Over-the-Air / OTA), specifically, in the area of Remote Software Updates (Remote Flash). Caterpillar and Cat® dealers provide customers with excellent technology offerings and premium service. Depending on the product configuration and service choices, Remote Service empowers them with a suite of capabilities including remote software updates, remote diagnostics, and remote service tests **Responsibilities** + Gathering and analyzing user/client requirements to create the software requirements specification (SRS) document. + Ensure that the team is consistently receiving feedback from leadership, the business team, and customers to prioritize new features and improvements + Negotiate team deliverable commitment versus NPI request + Build strong relationships with peers in cross-functional teams + Gathering and analyzing user/client requirements to create the software requirements specification (SRS) document. + Collaborate with NPI teams and shareholders to get Product Vision, Strategy and Product Roadmap + Serve as liaison between NPI Technical team and Delivery teams + Working with NPI Tech leads to document features with detailed use cases, capabilities and functional requirements + Work with product architects to break high-level requirements down into clear, achievable features that drive customer value + Apply Agile principles to slice feature for prioritizing work by value, + Demonstrate feature deliverables to stakeholders + Manage product backlogs for multiple development teams **Skill Descriptors** + **Analytical Thinking:** Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. + **Requirements Analysis:** Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. + **Teamwork:** Knowledge of the necessity and value of teamwork; experience with; ability to work cooperatively towards shared goals and being supportive of others at all levels. + **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. + **System Testing:** Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. **Top Candidates Will Have:** + Requires a degree in an accredited Electrical or Computer Engineering or Computer Science curriculum. + Typically have 10+ years of experience in embedded software systems + Extensive experience with remote software update systems and processes and Over the Air (OTA) technologies. **Additional Details:** + This position requires the candidate to work full-time at the Mossville, IL office. + Domestic relocation assistance is available for this position. + Visa sponsorship is NOT available with this position. \#LI **Summary Pay Range:** $147,760.00 - $221,640.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** January 27, 2026 - February 3, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .