Our client, a leading organization in the financial services industry, is seeking a Program Manager to join their team. As a Program Manager, you will be part of the IT Department supporting the Contact Center Operations. The ideal candidate will have strong leadership, excellent communication skills, and adaptability, which will align successfully in the organization. **Job Title:** Program Manager (Pennington) **Location: Pennington, NJ** **Pay Range:** Competitive based on experience **What's the Job?** + Lead large-scale projects or multiple projects with significant scope and impact + Support infrastructure delivery needs within the Contact Center line of business + Provide strategic and tactical direction for IT initiatives and projects + Serve as a single point of contact for client/business area and internal IT management + Manage project plans, budgets, risks, and issues effectively in a complex environment **What's Needed?** + Minimum of 5+ years of experience in a Contact Center Technology environment + Proficiency in managing complex projects and programs + Strong organizational and multi-tasking skills + Excellent verbal and written communication skills across all organizational levels + Experience with Agile & Scrum methodologies and project management tools like Microsoft Project, Excel, Word, and Outlook **What's in it for me?** + Opportunity to lead impactful projects within a dynamic organization + Collaborate with a talented and diverse team + Develop your skills in a challenging environment + Work in a hybrid model with a mix of onsite and remote work + Be part of a company committed to innovation and excellence **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.