PROGRAM MANAGER II Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/5099274)  PROGRAM MANAGER II Salary $86,869.20 - $117,064.32 Annually Location Los Angeles County, CA Job Type Full time Job Number 50978A Department REGIONAL PLANNING Opening Date 02/05/2026 Closing Date 3/2/2026 5:00 PM Pacific + Description + Benefits + Questions Position/Program Information EXAMINATION NUMBER 50978A WHEN TO APPLY We will be accepting online applications on Monday, February 9, 2026, at 8:00 a.m. Pacific Time until Monday, March 2, 2026, 5:00 PM (PT). All applications must be receivedbefore 5:00 p.m. (PT) on Monday, March 2 , 2026, to be accepted. RECRUITMENT TYPE We welcome applications from everyone. About Us: The Department of Regional Planning plans and helps shape the development of safe, healthy, equitable and sustainable communities while respecting individual rights and protecting the natural environment in the unincorporated areas of Los Angeles County. Why choose the County of Los Angeles for employment? With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. With more than 2,300 different job descriptions, the County offers a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans, and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential. Check Out Our Outstanding Benefits! The County of Los Angeles offers an excellent benefits package that includes a Cafeteria Benefit Plan, Contributory Defined Benefit Retirement Plan, Deferred Compensation & Thrift Plans, and 13 paid Holidays.Click here (http://hr.lacounty.gov/benefits/) to see a list of employee benefits. Essential Job Functions Formulates and develops plans, policies and projects for the program. Maintains liaison with various agencies and organizations including County departments, local, State and Federal agencies, community agencies, and other concerned parties, both public and private. Develops budget requests, maintains fiscal control, and directs maintenance of an accounting system for reporting and auditing purposes. Develops statistical and accounting procedures, and ensures that adequate reporting systems are set up to meet established requirements for funding and adequate evaluation of the program. Prepares and administers contracts for services with outside agencies. Directs studies of workload requirements. Acts as the Chair of the five EPIC-LA subcommittees to help set priorities and facilitate continued enhancement of the EPIC-LA system, including tracking a project portfolio with key metrics to support optimized resource allocation. Requirements REQUIREMENTS TO QUALIFY: Option I: Graduation from an accredited four-year college or university with a Bachelor's degree in Information Technology or a closely related field (Management Information Systems, Computer Science) and five (5) years of experience analyzing and making recommendations for the solution of problems of organization, systems and procedures, programs, and establishing, administering, and maintaining contracts, and requesting, verifying, and determining budget requests. Two (2) years of the required experience must have involved direct responsibility for managing projects or programs that included coordinating multiple* stakeholders** overseeing project groups, timelines, and objectives, and ensuring the successful implementation of large-scale initiatives*** involving competing priorities. Option II:Seven (7) years of experience analyzing and making recommendations for the solution of problems of organization, systems and procedures, programs, and establishing, administering, and maintaining contracts, and requesting, verifying, and determining budget requests. Four (4) years of the required experience must have involved direct responsibility for managing enterprise-scale technology projects or programs that included coordinating multiple* stakeholders** overseeing project groups, timelines, and objectives, and ensuring the successful implementation of large-scale initiatives*** involving competing priorities. *Multiple stakeholders is defined as involving at least five (5) stakeholders. **Stakeholders is defined as departments, outside agencies, philanthropic organizations, or other related organizations. ***Large-scale initiatives is defined as multi-year initiatives with a budget of at least $10 million with organizations consisting of at least 5,000 employees. WITHHOLD INFORMATION: No withholds will be allowed. Required experience and education must be fully met by the last day of filing, and clearly indicated on the application. OUT-OF-CLASS EXPERIENCE WILL NOT BE ACCEPTED FOR THIS EXAMINATION. PHYSICAL CLASS: Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. SPECIAL REQUIREMENT INFORMATION: *To receive credit for your education, include a copy of your official diploma, official transcript, or letter/certificate from an accredited institution within seven (7) calendar days of the end of the filing period. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on our standards for educational documents, please visit:https://file.lacounty.gov/SDSInter/dhr/070812\_PPG123.pdfandhttps://file.lacounty.gov/SDSInter/dhr/205105\_PPG\_123\_ACE\_Resource\_Guide.pdf. Please submit documentation todrphr @planning.lacounty.gov and indicate your name, Applicant ID#, exam name and number. We do not accept password-protected documents. Ensure documents are unlocked before including with the application or sending to the exam analyst. Additional Information Once we have identified that you meet the requirements, an invitation regarding the following assessment processes will be sent: Our Assessment Process This examination will consist of TWO (2)parts: Part I: Multiple choice and/or simulation assessment(s),weighted 40%,assessing: + Analyzing Information + Empathy + Sharing Knowledge and Guidance + Controlling Emotions + Management Judgement + Management Potential + Achievement + Responsibility + Willingness to Learn + Working Relationships + Learning Quickly + Generating New Ideas + Using Time Efficiently + Working to High Quality Standards + Adapting to Change + Deductive Reasoning MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Part II: An evaluation of Training and Experience,weighted 60%,assessing: + Information Technology + Knowledge of Program Evaluation + Negotiating + Data Management + Professional and Technical Expertise + Skill in administering contracts + Skill in collecting, organizing, and synthesizing data + Skill in establishing and maintaining contractual agreements + Project Management Applicants must meet the Specialty Requirements and achieve 70% or higher on the combined score of Parts I and II in order to be placed on the eligible list. Scores cannot be given over the telephone. Transfer of Test Components: If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that may be used on future exams, and your responses could be transferred to that exam. Test Preparation: We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary. + Various information can be found on our website athttps://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance." + Online practice tests are available athttps://www.shldirect.com/en-us/practice-tests. Eligibility and Vacancy Information: Candidates who passed the assessment are placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation. The resulting eligible list will be used to fill vacancies in our Department. Application and Filing Information: We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates. Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed. We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail. + info@governmentjobs.com + talentcentral@shl.com + noreply@proctoru.com + donot-reply@amcatmail.com + vcudiamat@hr.lacounty.gov + swilliams@planning.lacounty.gov New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to Govermentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses. Veterans may be eligible for veteran’s credit, which is an additional 10% of the total points added to a passing score. We will need a copy of your form DD214 to review, so please include that with your application or submit it as soon as possible to ensure prompt processing. You can email the document todrphr@planning.lacounty.gov (http://null) . Federal law requires that all employed people have a Social Security Number, so include yours when applying. For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county. All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record. ___________________________________________________________ Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Testing Accommodation: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. We may require documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Contact us with any questions: Exam Number: 50978A Department Contact Name: Savanna Williams Department Contact Email: swilliams@planning.lacounty.gov Department Contact Phone: (213) 974-6488 Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 735-2929 California Relay Services Phone: (800) 735-2922 COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting. Equal Employment Opportunity/Non-Discrimination Statement: The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/. Testing Accommodations for Applicants: The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/. Fair Chance: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Employment Eligibility: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Career PathFinder: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov. Veteran’s Credit: Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions. For more information on veteran’s credit, please visit:https://file.lacounty.gov/SDSInter/dhr/205102\_PPG\_115.pdf Revised September 2025 For detailed information, please clickhere (http://hr.lacounty.gov/benefits/) 01 The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWERS CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience or education. Be specific as possible and include all information requested. Comments such as "see resume or application" will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal. + Yes, I understand the above information and instructions. 02 Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Please add the following to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. + swilliams@planning.lacounty.gov + vcudiamat@hr.lacounty.gov + info@governmentjobs.com + talentcentral@shl.com + noreply@proctoru.com + donot-reply@amcatmail.com It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. + Yes, I understand the above information and instructions. 03 In order to receive credit for any degree (bachelor's or higher) or course work, you MUST attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing. Please email drphr@planning.lacounty.gov within 7 calendar from the end of the filing period if you are unable to attach a legible copy of the official diploma, official transcripts, or official letter. + Yes, I have attached a copy of my official diploma, official transcripts, or official letter to my application. + No, I will email a copy of my official diploma, official transcripts, or official letter to drphr@planning.lacounty.gov within 7 calendar from the end of the filing period. + Not Applicable. 04 Training & Experience EvaluationProgram Manager II General Information:This Training & Experience (T&E) Questionnaire is a self-assessment. You will respond to questions about your experience related to having acquired the knowledge, skills, and abilities to successfully perform theProgram Manager IIposition. All information that you provide is subject to verification. The assessment will evaluate the following competencies: + Professional and Technical Expertise + Information Technology Management + Knowledge of program evaluation + Skill in administering contracts + Skill in collecting, organizing, and synthesizing data + Skill in establishing and maintaining contractual agreements + Negotiating + Data Management + Project Management This assessment is weighted60%. All completed questionnaires will be scored according to standardized criteria. Instructions for Completion Carefully read the official County job bulletin for this examination. You will receive points for each question based on the response(s) you provide. You will receive zero points for any question on which you do not provide a response. Certification Statement By completing the following, I hereby attest that all information I have provided in this T&E Questionnaire is true and complete to the best of my knowledge.I acknowledge that Human Resources staff may contact my supervisor(s) to verify the information that I have provided. I understand that any misrepresentations, falsifications, or omissions of material facts violates Civil Service Rules and may subject me to actions including removal from this examination. Furthermore,I certify that I will not disclose the questions used in this examination to any candidate nor will I provide any information to anyone concerning anything related to the questions posed to me other than concerned parties in an official protest or appeal.I understand that violation of this agreement can result in my disqualification from this examination as provided by Civil Service Rules. + YES 05 Indicate the extent of your experience with the formulation and implementation of large-scale plans, policies, and/or projects for your organization. + I have contributed to the development or implementation of plans, policies, or projects on a small scale, typically within a single team or department. My role was primarily as a participant or support staff + I have assisted in the formulation and implementation of plans, policies, and projects that impacted multiple departments or stakeholders. I contributed to planning and coordination but did not have primary responsibility for overall execution. + I have led the development and implementation of large-scale plans, policies, and projects that involved multiple departments and stakeholders. I was responsible for defining objectives, timelines and ensuring successful execution. + I have directed or overseen the formulation and implementation of enterprise-wide or cross-agency initiatives, setting strategic direction, managing competing priorities, and delivering measurable outcomes at the organization or government level. + None of the above 06 In order to receive credit for question 5, please describe your specific experience with the formulation and/or implementation of large-scale plans, policies, and/or projects for your organization as selected above. Include your position title, employer, immediate supervisor name(s) and phone number, and approximate dates of your experiences. In your response, briefly describe one large-scale plan or project you led, including your specific role and the measurable results achieved. If you have no experience in an area listed in the previous question, then indicate "N/A." Comments such as "see resume or application" will not be considered as a response. Failure to provide a response may result in no or partial credit. 07 Indicate all of the following phases of the contracting process you have experience supervisingwithin the last five (5) years. (Select all that apply). Note: Contracts include documents such as Requests for Proposals (RFP) and Vendor Information Technology (IT) contracts. + Developing statements of work (SOWs) + Participating in the bid process and solicitation of proposals of work + Reviewing proposals and participating in the evaluation of proposals + Monitoring contracts and vendor deliverables + Negotiating vendor contracts + None of the above 08 In order to receive credit for question 7, please describe your specific experience supervising one or more phases of the contracting process as selected above. For the contracting phases you indicated, please describe one example that best demonstrates your leadership and decision-making — including the size or complexity of the contract, your role in ensuring compliance and performance, and the outcomes achieved (such as cost savings, improved vendor performance, or timely delivery). Include your position title, employer, immediate supervisor name(s) and phone number, and approximate dates of your experiences. If you have no experience in an area listed in the previous question, then indicate “N/A.” Comments such as “see resume or application” will not be considered as a response. Failure to provide a response may result in no or partial credit. 09 What is the highest level of responsibility you have held in leading change management or user adoption efforts during a technology rollout? + I supported change management activities under the direction of another lead (e.g., distributing materials, assisting with communications or training). + I coordinated or implemented change management activities such as communications, user training, or stakeholder engagement for a system rollout. + I independently developed and executed a formal change management plan, including communications, training, and stakeholder engagement. + I led organization-wide or multi-agency change initiatives that achieved measurable adoption outcomes (e.g., >90% user adoption within a defined timeframe). + No experience 10 In order to receive credit for question 9, please describe your specific experience leading or supporting change management and/or user adoption efforts for major technology rollouts as selected above. Include one strategy you used that improved adoption rates. Include your position title, employer, immediate supervisor name(s) and phone number, and approximate dates of your experiences. If you have no experience in this area, indicate “N/A.” Comments such as “see resume or application” will not be considered as a response. Failure to provide a response may result in no or partial credit. 11 What is your highest level of experience engaging executive stakeholders through structured governance meetings or steering committees? + I have provided updates to executives informally or upon request. + I have participated in governance meetings or steering committees led by others. + I have organized and facilitated recurring governance or steering committee meetings for program oversight. + I have established and led multi-agency or executive-level governance bodies that resolved competing priorities and aligned strategic goals. + No experience 12 In order to receive credit for question 11, please describe your specific experience engaging executive stakeholders through governance meetings, steering committees, or similar oversight forums as selected above. In your response, include how you used that forum to resolve a conflict or competing priority. Provide your position title, employer, immediate supervisor name(s) and phone number, and approximate dates of your experiences. If you have no experience in this area, indicate “N/A.” Comments such as “see resume or application” will not be considered as a response. Failure to provide a response may result in no or partial credit. 13 What is your highest level of experience using quantitative metrics or dashboards to monitor program performance? + I rely primarily on qualitative updates or narrative reports from project teams. + I have used spreadsheets or manual reports to track progress, risks, or costs. + I regularly use dashboards or key performance indicators (KPIs) to monitor schedule, cost, and scope across multiple projects. + I have designed or implemented automated dashboards or performance metrics used by executives for data-driven decision-making. + No experience 14 In order to receive credit for question 13, please describe your specific experience using quantitative metrics, key performance indicators (KPIs), or performance dashboards to monitor and evaluate program performance as selected above. In your response, include one key metric you relied on to maintain visibility or accountability. Provide your position title, employer, immediate supervisor name(s) and phone number, and approximate dates of your experiences. If you have no experience in this area, indicate “N/A.” Comments such as “see resume or application” will not be considered as a response. Failure to provide a response may result in no or partial credit. Required Question Employer County of Los Angeles Address ****************** Los Angeles, California, 90010 Website http://hr.lacounty.gov Please verify your email addressVerify Email