Program Manager - East Coast Job ID 256363 Posted 23-Jan-2026 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Project Management Location(s) Boston - Massachusetts - United States of America **About the Role:** As a CBRE Program Manager, you will manage a team responsible for facilitating small to medium cross-functional projects and programs. This job is part of the Program Management function. They are responsible for the creation and delivery of strategic programs representing major company initiatives. **What You’ll Do:** + Soft services and engineering services to first line of + Emergency Response – 24/7 response to emergencies relating to buildings within a regional portfolio. Including: Severe weather, natural disasters and other emergencies that affect business as usual. This includes initial response, client communications and escalations as well as vendor management and follow-up. Delegating tasks and follow up to Assistant Facilities Manager when appropriate. + Should have extensive experience with maintenance planning and operations for critical systems in a banking environment. Also include root cause analysis and Siemens working knowledge. + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. + Oversee cross-functional projects or programs from end to end using a formal process. + Ensure that all functions remain on schedule and any issues get escalated and resolved so that the program gets completed on time. + Manage internal and external relationships in support of programs. + Work with core teams to develop solutions and guide project teams throughout delivery. + Create and distribute routine PMO reports, which include status reports and updated Gantt charts. + Conduct financial or business evaluations. + Establish, cultivate, and maintain effective client relationships. + Comprehend, evaluate, and interpret business documents. + Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions. + Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function. + Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement. + Impact a range of customer, operational, project, or service activities within own team and other related teams + Work within broad guidelines and policies. + Explain difficult or sensitive information. **What You’ll Need:** + Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. PgMP or PMP certifications preferred. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. + Ability to exercise judgment based on the analysis of multiple sources of information. + Willingness to take a new perspective on existing solutions. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Organizational skills with an advanced inquisitive mindset. + Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $130K per year and the maximum salary for the position is or $150K per year. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)