Our Client, an AV Manufacturing company, is looking for a Program Manager for their Foster City, CA location. Responsibilities: + Ensure that the Client vehicle fleets are correctly configured for their intended use. Develop and manage processes for continuously monitoring for configuration updates and take action to re-configure the fleet as necessary. + Lead and manage the prompt and effective resolution of open rework containment tasks. Work cross-functionally with engineering teams to coordinate vehicle time, technician availability, inclusion of adequate work instructions, and availability of parts. + Maintain high fleet uptime to maximize the revenue-generating potential of our service fleet and maximize the testing throughput of the R&D fleets. + Create and own the maintenance and repair process flow for vehicles, develop KPIs for monitoring speed through this process flow, and work cross-functionally to expedite the flow. + Identify and analyze process bottlenecks, inefficiencies, and areas of improvement within the vehicle maintenance and repair workflow, and work collaboratively to develop and implement solutions that enhance efficiency, reduce downtime, and improve overall service quality. + Develop long-term plans for support based on vehicle build plans. This includes parts demand planning and headcount planning for technician support. + Partner with engineering teams on the decommissioning of retired fleet vehicles Requirements: + Demonstrates strong leadership and organizational skills + Possesses analytical and problem-solving abilities + Demonstrates awareness of all health and safety protocols + Can remain calm and clear-headed in an emergency + Manages time efficiently + Can multitask effectively + Pays close attention to detail + Communicates clearly and effectively + Proficiency in Jira/Confluence, Smartsheet, Lucidchart, and Google Suites + 3+ years of Program Management experience + 3+ years of automotive industry experience + 3+ years of leadership experience Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.