Job Title: Project/Program ManagerJob Description

We are seeking a dynamic Project/Program Manager who thrives in the world of subscriptions, working with millions of customers to understand how a single change can have a global impact. This role requires a macro perspective and the ability to coordinate with international teams, ensuring they are informed of any subscription-related developments. You will collaborate with technology teams to manage changes in the subscription landscape and be a champion in understanding codependent milestones.

ResponsibilitiesDive into the realm of subscriptions, handling high-volume customer engagements.Coordinate with international teams to keep them informed about subscription-related changes.Collaborate with technology teams to manage subscription changes and understand their impact.Work on hardware, AI features, and subscription launches, which are the team's three main pillars.Support post-launch tasks, troubleshoot with customers, and strive for excellent customer satisfaction.Analyze customer sentiments and collaborate with the customer service team.Essential SkillsAt least 4-5 years of cross-functional experience with global teams and impact.In-depth knowledge of subscription models, ideally in consumer tech or large-scale streaming services.Ability to handle large volumes of work and manage changes impacting millions of customers.Additional Skills & QualificationsExperience with AI and a curiosity for technology.Comfortable with in-house technology and understanding of how changes can impact a large customer base.Work Environment

This role is based onsite in Hawthorne, requiring presence five days a week. The team focuses on hardware, AI, and subscriptions, working in a fast-paced and dynamic environment.

Job Type & Location

This is a Contract position based out of Hawthorne, CA.

Pay and Benefits

The pay range for this position is $55.00 - $63.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hawthorne,CA.

Application Deadline

This position is anticipated to close on Jan 23, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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