**Overview** ***Salary range $60,000 - $75,000*** $5,000 sign on bonus (external candidates only) Advocates is seeking a Program Manager for our Family Resource Center! The Cape Cod Family Resource Center is located in Hyannis, and supports families facing a wide range of challenges. We are committed to providing a welcoming and affirming environment. As a team, we help families connect to supports, access resources, and navigate challenges. The Program Manager is responsible for the day-to-day supervision and management of Family Resource Center (FRC) staff and operations. Visit our website to learn more about some of our programs: https://capecodfamilyresourcecenter.org/ We promote a healthy work-life balance, and offer many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff. **Are you ready to make a difference** **?** **Minimum Education Required** Bachelor's Degree **Responsibilities** + Ensure that FRC programs and initiatives are carried out in accordance with program, agency, and funder requirements + Provide support and coaching to staff members + Promote a welcoming, trauma-informed, culturally sensitive environment + Provide direct services to people seeking supports at the FRC, centering family voice and choice + Manage scheduling, reporting, and database requirements + Collaborate with Program Director and FRC staff in problem solving around challenging situations + Represent the FRC at local and statewide meetings **Qualifications** + Bachelor’s degree preferred; relevant experience in lieu of degree considered + 2+ years of supervisory experience + 4+ years of experience in a human services or mental health setting + Ability to communicate effectively verbally and in writing + High energy level, superior interpersonal skills, and ability to function in a team atmosphere + Commitment to Advocates’ values and mission + Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations + Advocates considers lived experience (personal or familial) with human services or mental health systems a valuable asset + Pay differential for fluency in Portuguese, Spanish, or Haitian Creole! Apply Now! (https://careers-advocatesinc.icims.com/jobs/12504/program-manager-%e2%80%93-family-resource-center/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336180790) Broadcast via Social Network **Connect With Us!** **Job Locations** _US-MA-Hyannis_ **Minimum Education Required** _Bachelor's Degree_ **Job ID** _2025-12504_ **Organization** _Advocates_ **Type** _Regular Full-Time_ **Number of Hours Per Week** _40_ **Business Unit** _Children's Services_