Detroit, MI, United States
1 day ago
Program Director - Rivian

In this multi-faceted role, you will partner with the client and internal Chase Auto groups to optimize the end-to-end car buying process, the customer experience, and the competitive landscape for this evolving business. Through this process, you will identify opportunities to develop and execute the operating business processes and strengthen our business results through new programs, marketing/experiences, pricing credit and risk management strategies.

This role will deliver day to day management of the business, developing strategies and capabilities to support Rivian’s business goals and objectives. This role will have responsibility for the P&L of Rivian Financial Services and will manage a team to support the strategy and execution of programming and initiatives. 

This position requires strong stakeholder management at all levels of Chase Auto and throughout the broader JPMorganChase organization to develop and lead strategic opportunities to support the needs of the manufacturers and the captive finance companies. You will identify opportunities to develop new strategic initiatives and programs through marketing/experiences, pricing, credit, and risk management strategies.  This will require strong partnership with the Strategic Business Management team within Private Label Captive Finance as well as Auto support teams including Finance, Marketing, Data & Analytics, Product, Strategy, Corporate Development, Legal, Controls, Risk, and Compliance to develop and deploy new strategies, capabilities, and programs. 

Job responsibilities

Identify opportunities to bring together the assets of the firm to develop and execute strategies that support our OEM partners’ growth objectives  Oversee the go to market pricing strategy in collaboration with the client, understanding the competitive landscape to develop recommendations to optimize sales volume and returns Lead the program development for private label partnerships: Work closely with partners/clients to develop the operating model and support processes to enable a successful auto finance and leasing experience. Prioritize, negotiate, and remove blockers to orchestrate successful launch and/or optimization cycle. Manage development of reporting and success criteria in partnership with the client Manage the P&L for Rivian Financial Services Identify and execute marketing and experiential opportunities in collaboration with clients and other JPMorganChase Lines of Business Monitor the external environment for important competitive developments and potential partnership opportunities Manage client requests including communicating results, problem resolution and key accomplishments coordinating a regular cadence of business reviews and collaborative discussions Lead the governance and approval process for new strategies and initiatives, including coordination with cross-function partners including Product, Risk, Legal, Marketing/Experiences, and Finance  Manage communication and deployment with internal and external stakeholders Partner with Regional Sales Executives, Credit Executive and other internal stakeholders to monitor business results and program effectiveness Partner with Vehicle Remarketing to ensure management of our off lease portfolio

 Required qualifications, capabilities and skills

BA/BS degree or equivalent experience  7+ years of proven general management and leadership experience; experience in private label or co-brand partnership roles is ideal Must have experience managing teams and developing individual team members Proven experience in collaborating across teams and lines of business within large organizations, including influencing stakeholders and working with diverse teams Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications Excellent analytical skills with the ability to leverage data and anecdotal feedback to structure complex problems and make decisions Exceptional people leadership, relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members Thought leader with a disruptive, growth mindset and the ability to proactively identify opportunities to innovate and improve the business Intellectual curiosity and propensity to learn new subjects quickly Sense of urgency with disposition to execute Proven ability promoting a strong control environment by adhering to risk/control expectations, procedures, and processes

Preferred qualifications, capabilities, and skills

MBA or graduate degree 

 

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