Description Transportation Operations Management (TOM) ACES "Amazon Customer Excellence System" is seeking a highly skilled and motivated Program Administrator to assist in supporting ACES teams with project alignment, tracking and deep dives. This is an exciting opportunity to join an established team within TOM ACES and drive standardization of workflows within TOM and Amazon Transportation Service (ATS). We are looking for people who are able to work autonomously in an ambiguous environment that are passionate about data and writing. The ACES Program Administrator will drive alignment across all transportation stakeholder groups connecting to TOM. The right candidate will deep dive complex problems, is passionate about creation of and standardization of processes and ensuring accuracy of data and reporting. The candidate should also have strong analytical skills and a proven track record of being able to successfully identify a solution, prepare a plan and work with stakeholders to execute it with strong results. Key job responsibilities • Managing the successful completion of key deliverables throughout project life cycle for ACES • Consistently reviewing existing projects to identify gaps, streamline and improve results • Monitor and track intake reporting to communicate tasks to internal and external stakeholders • Manage multiple work streams simultaneously across both internal and external stakeholder groups • Identify key stakeholder dependencies and create value propositions to drive engagement, alignment and on-time completion of tasks Basic Qualifications - Experience in logistics - Experience with Microsoft Office products and applications - Experience using managed ML/AI solutions - Experience in data analysis and reporting Preferred Qualifications - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, AZ, Tempe - 20.00 - 29.00 USD hourly