Suntec City, Office, Singapore
17 hours ago
Professional Services Project Manager

Your Role:

The Professional Services Project Manager (PM) is responsible for planning, directing, leading and coordinating activities -- utilizing industry best practices -- for multiple projects to ensure project/program goals are accomplished by performing the following duties personally or through working with other team members.

Your Opportunity:

Plans, directs, leads and coordinates all activities of service delivery projects through all phases of a program from inception through completion Consults with Service Delivery leadership and Services Account Managers (SAMs)in the review of project proposals; to determine success criteria, goals, time-frame, budget limitations and procedures for accomplishing tasks, staffing requirements, allotment of resources, and the projects priority and feasibility within the program objectives Develops project plans specifying goals, milestones, timeline, dependencies, staffing, scheduling and allocation of available resources Formulates and works with project personnel to define technical scope and objectives of the program and its related projects Identifies and schedules project deliverables, milestones, and required tasks related to the program Attends and presents in meetings with clients onsite or remotely, including project kick-off, regular project update/progress review meetings, and project closure meetings Coordinates and responds to requests for changes from original specifications/scope Continually monitors project status / success / outcome(s) Develops quality assurance plans, communication plans, risk analysis and mitigation strategies Tracks / documents lessons learned and develops improvement / training plans Coordinates assignment of project personnel Assigns duties, responsibilities, and scope of authority to project personnel Confers with project personnel to provide technical advice and resolve problems Directs, leads and coordinates activities of program personnel to ensure progress (i.e., planning, timeline, budget, stakeholder expectations, scope, etc.) Communicates regularly with program stakeholders to ensure scope, timeline, and budget stability Attends and presents in pre-sales meetings for clients to help grow the business Ability to adapt to change as well as implement the changes required to continually improve and mature project delivery. Enforce change control in line with change management procedures Establishes standards and procedures for project reporting and documentation Prepares project status reports and keeps management, clients, and others informed of project status and related issues Reviews status reports and modifies schedules and plans as required Develops and maintains technical and project documentation Provide periodic reporting and trend analysis for Management review and consideration Provide input on team capacity and workload relevant to ongoing projects Provide timely project reporting / status updates to project stakeholders (Tenable & Client) including the data to support Tenable business and financial processes and tasks Attend scoping calls Assist with Level of Effort (LOE) analysis Develop draft project plan when/where applicable and provide estimated delivery times based on agreed upon scope Support Statement of Work (SOW) language with project timelines, LOE, budget, and overall success criteria

What You'll Need:

 BA or BS or equivalent work experience: PM experience (5-8 years) required in the planning and delivery of Tenable technical projects Certifications: PMI/ PMP, Prince2, ITIL certification strongly preferred Excellent written and verbal skills Strong project leadership, negotiating and influencing skills Ability to manage multiple simultaneous projects Excellent presentation skills Accountability, readiness to accept ownership of a situation Persistence, ability to follow through  Outstanding planning and organizational skills Demonstrated and proven capacity to tailor communications to fit the intended audience High aptitude for setting and managing customer / team / stakeholder expectations  Develops and delivers standards, policies, and procedures Capable of leading internal and external deliverables across multiple levels of management Strong proficiency in project management software commonly used in the industry for developing project plans including dependencies and timelines Ability to work independently and with/for a team Superior attention to details  Ability to provide and deliver clear team/PM guidelines for successful outcomes Aptitude to assess, review, encourage and motivate project / program personnel Technical understanding of information security / vulnerability management practices and relevant technical dependencies such as systems, network, virtualization, cloud, etc. Ability to translate business needs into project proposals; Strong Analytical skills Strong customer satisfaction focus with ability to build client relationships Experience of international or multicultural environments Ability to work remotely in a self-directed manner Ability to sit and work at a computer for extended periods of time Physically able to participate in training sessions, presentations and meetings Client facing travel may be required Tenable office travel may be required 

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