Locations: Plano, TX Position Summary • Serve as hands on Subject Matter Expert and support issues resolution (Priority 1, 2 3). • Assess and suggest process improvements, enhancements, and performance improvements. • Maintain documentation of the issues and knowledge of business processes. • Application Release and Deployment Support. • Provide support after office hours, weekends and on call support when business needs. • Production Ticket/Issue Triage support. • Identify root cause in the code, perform break-fix activities in the code and/or DB. • Create adhoc data reports as needed by Line of Business. • 5+ years of developing/supporting Mainframe/ETL based applications. • 5+ Years of developing/supporting batch using Job Control Language (JCL) and COBOL programs. • 5+ Years of experience with tools such as CA7, NDM/FTP, File Manager. • 5+ Years of experience with Databases such as DB2, Oracle. • 2+ Years of experience with Datastage/ETL, Unix, Autosys. • 2+ Years of experience with Monitoring tools such as Splunk, Dynatrace. • Good communication skills, both written and oral are required as the individual must interface with application developers, support teams and management. • Experience with consumer banking or Deposits applications. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.