Our client, a leader in the financial services industry, is seeking a Production Services Specialist to join their team. As a Production Services Specialist, you will be part of the Compliance department supporting critical applications. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a results-oriented mindset which will align successfully in the organization. **Job Title:** Production Services Specialist **Location:** Plano, Texas **Pay Range:** Competitive **What's the Job?** + Ensure availability and reliability of assigned production applications within the Compliance line of business. + Resolve user and batch job issues while managing highly critical applications to avoid business impact. + Create and update support documentation to maintain operational efficiency. + Initiate and lead the incident management process when business-as-usual is impacted. + Monitor daily batch processing and provide regular communication and reports to stakeholders. **What's Needed?** + Experience with monitoring tools such as ITRS, SPLUNK, Dynatrace, and App Dynamics. + Proficiency in scripting, particularly PHP programming. + Hands-on experience with Unix and databases (Oracle, Teradata). + Knowledge of job scheduling tools like Autosys and ETL tools like Informatica. + Good understanding of ITIL concepts, incident management, and project management. **What's in it for me?** + Opportunity to work in a dynamic and supportive environment. + Engage in meaningful work that impacts the organization and its clients. + Collaborate with a talented team of professionals. + Develop your skills and advance your career in the financial services sector. + Be part of a culture that values diversity and inclusion. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.