**Job Description** The OCI AI/GPU Compute Host Management Group is responsible for the deployment of servers in new data center builds and plays a key role in ensuring the reliability and scalability of OCI’s cloud infrastructure. You will be responsible for operating production environments—encompassing systems and databases—that support critical business operations. This role includes administration and analysis of multiple production environments, as well as recommending innovative solutions to enhance availability, performance, and supportability. This is an opportunity to leverage deep technical expertise alongside administration and analysis skills to provide escalation support for a wide range of complex problems in production environments, particularly those driven by rapid growth, scaling challenges, cloud adoption, high performance, and stringent availability requirements. **Responsibilities** Responsibilities include installing, monitoring, maintaining, supporting, and optimizing all production server hardware and software. You will provide escalated technical support for complex issues, which may involve leading problem management cases and communicating status updates to management. This role requires coordinating escalated support cases by engaging appropriate internal technical resources and/or third-party vendors to achieve timely resolutions. You will also manage and coordinate the storage infrastructure for Oracle systems and database appliances. Additional responsibilities include supporting Oracle production environments through server operating system and application upgrades, applying bug fixes and patches, and leading standardization projects for both hardware and software across the Oracle technology stack. Ensuring consistent system uptime in a cloud environment is essential, as is providing on-call support on a rotating basis. **Qualifications** + Bachelor’s degree in Computer Science, Information Technology, or a related technical field (or equivalent experience) + Proven experience administering and supporting production server environments, including hardware and software installation, monitoring, and optimization + Strong troubleshooting and problem-solving skills, with the ability to resolve complex technical and infrastructure issues + Experience managing storage infrastructure and supporting Oracle systems and database appliances + Proficiency with server operating systems (Linux, Windows, or Unix) and familiarity with cloud-based environments + Knowledge of standard patching and upgrade procedures for operating systems and applications + Experience working with internal and external teams, including third-party vendors + Excellent communication skills and the ability to convey technical information to various stakeholders + Ability to participate in an on-call rotation and respond to critical issues outside regular business hours Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $38.03 to $76.06 per hour; from: $79,100 to $158,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.