Job Title: Executive Director, Product-to-Triad Operations Lead

Location: JP Morgan Private Bank, Digital Design Studio

Job Description:

JP Morgan Private Bank is seeking an experienced Executive Director to lead Product-to-Triad Operations within our Digital Design Studio. This role is pivotal in enhancing the efficiency and effectiveness of our triad function, ensuring seamless collaboration and execution across product, design, and technology teams.

Key Responsibilities:

Process Creation and Operationalization:

Develop and implement new ceremonies and processes to streamline triad operations. Establish robust management frameworks for processes and controls to ensure consistency and quality.

Role Definition and Talent Management:

Refine and improve role definitions within the triad to enhance clarity and accountability. Lead talent management initiatives to attract, develop, and retain top talent within the triad.

Cross-Functional Collaboration:

Foster strong collaboration between product, design, and technology teams to drive innovation and efficiency. Act as a liaison between triad teams and other stakeholders to ensure alignment and shared goals.

Continuous Improvement:

Identify opportunities for process improvements and implement solutions to enhance triad performance. Monitor and evaluate the effectiveness of processes and procedures, making adjustments as necessary.

Leadership and Strategy:

Provide strategic direction and leadership to the triad operations team. Collaborate with senior leadership to align triad operations with broader organizational goals.

Qualifications:

Proven experience in leading operations within a digital design or product development environment. Strong understanding of process management, controls, and operational frameworks. Excellent leadership and team management skills, with a focus on talent development. Ability to drive cross-functional collaboration and influence stakeholders at all levels. Strategic thinker with a track record of implementing successful process improvements.

Why Join Us:

At JP Morgan Private Bank, we are committed to innovation and excellence. As the Product-to-Triad Operations Lead, you will play a crucial role in shaping the future of our digital design studio, driving operational excellence, and contributing to the success of our private banking services. Join us and be part of a dynamic team that values creativity, collaboration, and continuous improvement.