Join our dynamic team in the Product Office and make a meaningful impact by working as a Product Delivery Manager in the Global Banking Product & Experience organization. 

You enjoy shaping the future of product innovation as a core leader, driving value for end-users, developing and implementing strategic frameworks to transform how our Product, Design, Data and Technology teams constantly improve their ways-of-working to drive productivity and engagement at scale!

As a Product Strategy Operating Model Lead - Executive Director, you will lead innovation through the development of strategic initiatives and frameworks spanning an organization of Product, Technology, Design and Data. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams to create groundbreaking solutions that address customer needs.

Job responsibilities

Define and continuously refine a multi-year product operating model strategy—grounded in customer needs, competitive analysis, and Global Banking objectives—to deliver differentiated, measurable valueSpearheads high-impact initiatives and projects to address complex challenges identified by senior leadership, driving transformative solutions Understand and analyze product data and insights, along with provide coaching and guidance to teams to increase maturity Proactively monitors industry trends, producing insightful reports and analyses that inform and influence strategic direction, shared with the broader team and senior executives Leads the preparation of executive governance materials, ensuring comprehensive and strategic alignment across the team, and facilitating informed decision-making at the highest levelsCoaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectivesConduct market research and competitive analysis to identify emerging trends, customer needs, and growth opportunitiesManage a team of direct reports, providing leadership, mentorship, and career development opportunity drive high performance and engagement

Required qualifications, capabilities, and skills

8+ years of experience in product management, strategy, or related fieldsStrong analytical and problem-solving abilities with experience using product management tools and methodologies. Proven experience with data analysis, market research techniques, and product analytics platformsExceptional leadership & communication skills to drive change within organizations, manage stakeholders across multiple functions, lead cross-functional teams and drive products from conception to launchOutstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written)

Preferred qualifications, capabilities, and skills

8+ years of experience or equivalent expertise in product development and change management for high-impact and large-scale organizationsProven ability to lead large-scale operational effectiveness initiativesProven ability to lead a team operating within the product development life cycle and agile methodologiesOutstanding interpersonal skills necessary to work effectively across functional teams with the ability to communicate and engage people at scaleDemonstrated prior experience delivering value at scale and influencing across highly matrixed and complex organizationsHands-on experience with product analytics platforms; proficiency in Qlik and Tableau is highly desirable.