Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. 

As a Product Portfolio Operations Manager in the Product office of the CAO you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for operational governance activities that enhance coordination in our product department. 

Job responsibilities 

Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for Product management/delivery operations and change initiatives 

Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices 

Create presentation materials that clearly convey the business’ product strategy, roadmap, and key successes to executive leadership and key stakeholders across JPMorgan 

Assist product and business leaders in crafting materials that effectively communicate their vision and its relevance to Acquiring Payment Rails leadership 

Implements a product-level collection strategy consisting of controls, financials, and resourcing needs 

Design crisp PowerPoint visualizations that convey complex information and insights that are clear and inspiring to audiences 

Coordinate agenda and materials for monthly executive business unit reviews; Provide thought leadership and guide development of agendas and materials for senior leadership offsites and recurring executive business reviews 

Required qualifications, capabilities, and skills 

Bachelor’s degree required 

Minimum of 8 years of experience and demonstrated success in Strategy, Product, Executive Communications, or Consulting 

Proven experience (5+ years) creating powerful presentations in PowerPoint, with strong portfolio samples showcasing previous work 

Demonstrated ability to engage and lead discussions with senior-level stakeholders 

Preferred qualifications, capabilities, and skills 

Graduate degree in business or communications preferred; PowerPoint design – design and build high-impact presentation materials that communicate complex ideas and strategies effectively through text, charts, and creative visualizations 

Exceptional storytelling – craft communications for partners and executive leadership that translate complex work into clear and engaging narratives that resonate with various stakeholders 

Proactive problem-solving – continually seek ways to adapt approach based on new information, identifying the most effective way to achieve the desired outcomes 

Critical thinking – distill complex information into clear, concise messages 

Multi-workstream organization - simultaneously manage, prioritize, and deliver multiple projects and streams of communication with both detailed and high-level views 

Stakeholder management – excellent cross-functional collaboration skills, with the ability to influence and align senior leaders across a large, matrixed organization 

Tech/product delivery knowledge – familiarity and/or understanding of modern technology delivery processes and methodologies, particularly from a product management point of view (preferred); Experience with technology, product, or financial companies/roles (preferred)