OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
The Product Owner for Control Tower (CT) and SLD supports the delivery and day to day operation of OpenText’s Licensing & Fulfillment platforms.
CT is a SaaS-based fulfillment and 360° solution platform supporting entitlement, usage, and customer visibility across cloud services.
SLD is an on-prem fulfillment and licensing platform supporting license generation and entitlement for on-prem products.
The role focuses on execution, prioritization, and coordination across engineering, operations, and business stakeholders.
WHAT THE ROLE OFFERS
Manage and prioritize the CT & SLD backlog, including features, defects, and operational work
Translate business and operational requirements into clear features and acceptance criteria
Support production operations through incident triage, defect prioritization, and root cause follow up
Coordinate with engineering, operations, and support teams to ensure timely delivery and issue resolution
Facilitate backlog refinement, sprint planning, and release readiness activities
Act as a key execution level contact for business stakeholders
Support stabilization, transformation, and continuous improvement initiatives
WHAT YOU NEED TO SUCCEED
Experience in a Product Owner or Business Analyst role in enterprise environments
Strong understanding of Agile/Scrum methodologies and backlog management
Experience working with business-critical production systems
Strong prioritization, communication, and stakeholder management skills
Preferred Qualifications
Experience with Licensing, Entitlement, or Fulfillment platforms
Experience in SaaS and/or hybrid enterprise environments
ONE LAST THING
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. This role will allow you to make an impact by assisting in the evolution of the MDS offerings to address the changing needs of the company.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides directions on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: $100,000 - $110,00; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.