Product Owner, ServiceNow Platform Configurations and Data Management
Sanofi Group
+ _Location:_ Budapest – Sanofi Business Services, Váci Greens
+ _Hybrid working_
**About the role**
We are looking for a results-driven and collaborative Product Owner to lead the strategy, development, and operations of our global Configuration Management Database (CMDB) and Discovery ecosystem in ServiceNow. This role is essential to ensuring data quality, configuration governance, and operational visibility across Sanofi's complex IT landscape.
As the Product Owner for ServiceNow Platforms Configuration and Data Management, you will own and evolve a critical foundation of Sanofi’s Digital & IT operations. You will guide a team of experts and partner with cross-functional stakeholders to build scalable solutions aligned with the Common Service Data Model (CSDM), driving data excellence and supporting key initiatives across Application Portfolio Management (APM), ITOM, and ITSM.
**Key Responsibilities**
+ **Own the CMDB & Discovery Product Roadmap** : Define, prioritize, and deliver capabilities aligned with strategic programs such as CSDM, APM, ITOM, and cloud transformation.
+ **Lead ServiceNow CSDM Implementation** : Drive adoption of the Common Service Data Model across all relevant ServiceNow domains.
+ **Ensure Data Integrity and Compliance** : Establish standards, controls, and KPIs for configuration data quality across business applications, infrastructure, and services.
+ **Drive Automation and Service Integration** : Promote automation and standardized catalog items to improve efficiency, reduce manual work, and enhance service data accuracy.
+ **Lead a High-Performing Team** : Manage and mentor a global team of developers and data specialists. Define priorities, remove blockers, and foster continuous improvement.
+ **Act as Trusted Advisor** : Collaborate with key stakeholders in Digital, Infrastructure, Operations, and Compliance to ensure ServiceNow supports evolving business needs.
+ **Enhance Platform Capabilities** : Continuously evaluate and improve ServiceNow Discovery, Service Mapping, and CMDB-related modules in partnership with vendors and internal architects.
+ **Ensure Strategic Alignment** : Partner with Enterprise Architecture, IT Strategy, and Process Owners to ensure the CMDB supports strategic use cases and innovation.
**About You**
+ Education: Bachelor’s degree in Computer Science, Information Technology or a related field.
+ Experience: Minimum of 5 years of experience as a ServiceNow ITOM, covering complex environments with Discovery, Service Mapping and Event Management.
+ Experience implementing and / or administrating ServiceNow ITAM for Software and Hardware Asset Management,
+ Master in CMDB and CSDM, and proven experiences with Data Qualitity and Integrations.
+ Motivated to learn and grow in ServiceNow space
+ Able to work in Gllobal environment
+ Excellent problem-solving and analytical skills.
+ Strong communication and leadership skills.
**_Why choose us?_**
+ _An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team_
+ _Bring the miracles of science to life alongside a supportive, future-focused team_
+ _An environment based on last technologies and frequent training to reinforce your profile_
+ _Work from an "Office of the Year 2024" finalist office_
_\#Sanofi #WeNeverSettle #SanofiCareers #PursueProgress #DiscoverExtraordinary #joinsanofi #careerswithpurpose #SBSBUDAPEST #LI-EUR #LI-Hybrid_
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !
Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/)
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)
As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)
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