Product Operations Manager
Uber
**About the Role**
The Product Operations team at Uber plays a crucial role in ensuring the development and rollout of products that drive the business forward. As a Product Operations Manager, you will work closely with our cross-functional partners to identify opportunities, prioritize, test, rollout and iterate products and own the communication throughout the product development cycle. Your work is to ensure we build and launch the right platform solution that will support the company growth across multiple business verticals on a global scale.
Payments is a core function and critical enabler of Uber, building world class commerce products that support the hypergrowth of urban mobility and delivery across 70+ countries. Our team focuses on bringing magical user experiences to life, through innovative technology, while facilitating the movement of billions of dollars between our spenders and earners daily. Some of the brightest product, operations leaders, data scientists, designers, engineers, and marketers in the industry are here to build amazing products on top of leading-edge platforms for data, machine learning, and experimentation.
**What the Candidate Will Need / Bonus Points**
\-\-\-\- What the Candidate Will Do ----
### Strategy
1. Surface and advocate for key insights from the business to advise product improvements
2. Advise product teams on the global feasibility of products throughout the product lifecycle
3. Lead a community of strategic leaders to encourage meaningful impact to the business
### Collaboration
1. Align functional partners on key objectives for the program/product
2. Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch, in line with business objectives
3. Maintain regular communications with cross-functional partners across the org
### Operations
1. Define the operating structure and processes to implement on product strategy as an individual contributor on a highly-effective product operations team
2. Develop an end-to-end product testing & rollout plan, and project-manage implementation
3. Track core business metrics related to the product
4. Identify key problem areas and/or geographies impacted by the product post-launch
\-\-\-\- Basic Qualifications ----
1. Ability to foster collaboration and facilitate teamwork
2. Excellent communication ability to engage internal and external customers
3. Deep analytical experience, SQL Proficiency
4. Strong cross-functional, project management experience
5. Strategic alignment, able to bring key partners across functions together
6. Ability to use data to inform and support critical decisions
7. Minimum 4 years of experience in operations, business consulting, finance or similar analytical role
\-\-\-\- Preferred Qualifications ----
1. Prior experience working on global projects, or in an international setting
2. Prior experience with building a business case for a new product
3. Prior experience working in the identity, risk detection or FinTech space
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).
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