Join the Product Operations team, to help mature and enhance a disciplined change management function that enables the Product, Experience and Technology (PXT) organization to consistently adopt new ways of working. 

As a Vice President on the Change Management team, you will define and improve a repeatable framework that drives sustained adoption, promotes transparency, and embeds continuous feedback. In this role you will serve as a pillar lead, owning a portfolio of change initiatives and partnering directly with change owners and key stakeholders to translate business priorities into an integrated change strategy, leveraging change management principles to help the community understand, prepare for, and champion change - ultimately strengthening adoption and enhancing the overall product operating model. If you are a self-driven, process-minded professional who navigates ambiguity, champions continuous improvement, and works effectively in a matrixed environment, then this is the role for you.

Job Responsibilities  

Lead planning, prioritization, piloting, scaling, and measurement of changes that impact the Product, Experience & Technology (PXT) community to drive sustained adoption and an effective pace of changeMaintain transparency of the PXT change agenda by managing the change calendar and backlog; collaborate with stakeholders to identify cross-impacts across personas and resolve conflictsManage a portfolio of large-scale changes and collaborate cross-functionally to deliver them through the end-to-end change management lifecycleDefine and scope change initiatives, identify key stakeholders, and establish clear success metricsDevelop planning artifacts (project plans, impact assessments, communications and training plans) to enable thoughtful executionDocument audience personas and change impacts to inform recommendations on timing and rollout approachesFacilitate retrospectives and reinforce changes as needed to ensure sustainmentGather stakeholder feedback and sentiment throughout the lifecycle and adjust strategies to improve adoptionProvide regular status updates to sponsors, project teams, and key stakeholdersDefine, monitor, and report on success metrics and employee sentiment to ensure disciplined, intentional management of change impacts with measurable outcomesIdentify opportunities and drive enhancements the change management process based on ongoing monitoring and feedback

Required qualifications, capabilities and skills

Bachelor’s degree7+ years of relevant experience in Change Management, Project Management, Process Design, Consulting, Strategy, Transformation, Product, or Business Management roles Highly motivated self-starter with excellent time management and prioritization skillsStrong executive presence and excellent written and verbal communication skills Adept at forging strong internal relationships across a broad range of functionsSelf-motivated and able to work with high degree of independence and ownershipAbility to design and operationalize processes from strategic intent through to E2E execution Excellent attention to detail, program / project management and organizational skillsComfortable navigating matrixed environment / ambiguous environment and defining direction Strong analytical and logical problem solving skills 

Preferred qualifications, capabilities and skills

Prosci change management certification and/or demonstrated change management experience preferredProduct operating model and / or large-scale transformation experience preferredFamiliarity with Agile principles and Product Management preferred Monday.com experience preferred

Additional Information

This role requires the ability to physically work in our offices 5 days a weekApplicants must be authorized to work for any employer in the U.S. We are unable to provide immigration sponsorship or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 – EAD, OPT, TN, or L visas)Final Job Grade level and corporate title will be determined at time of offer and may differ from this postingThis role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring