Mexico City, MEX
37 days ago
Product Operations Analyst
About PRGX Global, Inc Job Description Job Title Product Analyst Employment Type Full time Work Authorization Requirements Authorized to work in Mexico without sponsorship Language Requirements Fluent English About PRGX PRGX is the global leader in source-to-pay data analytics and software, and tech-enabled profit recovery services. We provide software and services to maximize revenue recovery and drive margin improvement for our clients. For more information about PRGX, visit www.prgx.com. Job Duties & Responsibilities We are seeking a detail-oriented and execution-focused Product Operations Analyst to join our Product Operations team. This role supports the readiness, quality, and operational success of our SaaS products by working hands-on with the platform, validating changes, analyzing product behavior, and partnering closely with Product, Engineering, and cross-functional teams. This is not a business intelligence or reporting-only role. The Product Operations Analyst focuses on product execution, testing, governance, and operational enablement to ensure product changes are usable, reliable, and ready for real-world use. Product & Platform Analysis + Analyze product behavior, workflows, and user feedback to identify opportunities for improvement + Work directly within the SaaS platform to validate functionality, configurations, and readiness + Support data-driven decisions related to product execution and operational outcomes Testing & Validation + Collaborate on designing and executing tests to evaluate the impact of product changes + Validate feature readiness prior to release or client usage + Analyze test results and document findings to inform product teams Reporting & Communication + Prepare clear, concise summaries of findings for both technical and non-technical stakeholders + Present insights related to product readiness, user experience, and operational impact + Partner with cross-functional teams to ensure shared understanding of outcomes and risks Cross-Functional Collaboration + Work closely with Product Managers, Engineers, UX, and Operations teams throughout the product lifecycle + Provide analytical and execution support during development, release, and post-release phases Governance & Continuous Improvement + Assist in maintaining governance standards to ensure consistency, accuracy, and reliability + Identify opportunities to improve Product Operations processes, tooling, and best practices + Contribute to continuous improvement initiatives across Product Operations Experience & Qualifications + Bachelor’s degree in a quantitative or technical field (Statistics, Mathematics, Computer Science, or similar), or equivalent practical experience + 2–4 years of experience in Product Operations, Product Analyst, Business Analyst (execution-focused), Product Owner support, or related roles + Experience working in a SaaS or technology-driven environment + Familiarity with Agile development methodologies and the product lifecycle + Strong analytical skills with the ability to translate findings into actionable outcomes + Comfortable working hands-on with software platforms and learning new tools + Strong written and verbal English communication skills + Highly organized, detail-oriented, and able to manage multiple priorities + Collaborative mindset and comfort working in fast-paced, evolving environments Our Commitment to Equal Opportunity PRGX is an equal opportunity employer. We comply with all applicable local, national, and international laws regarding non-discrimination and equal employment. We do not discriminate based on any legally protected characteristic and are committed to fostering an inclusive, respectful, and equitable workplace. Reasonable accommodations are available for qualified individuals in accordance with local laws and best practices. Physical Requirements Ability to sit or stand for extended periods of time, manual dexterity for typing, writing, or using office equipment, visual acuity for reading screens and documents, ability to lift or carry light items such as laptops, and speech and hearing ability for calls, virtual meetings, and in-person communication Data Privacy Your personal data will be handled in accordance with applicable data protection laws. We only collect information necessary for recruitment and will not share your data without your consent. Skills & Requirements Qualifications PRGX provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, Protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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