Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

We're seeking a Lead Tech Business Analyst to serve as a Product Owner Delegate for Workday and/or ServiceNow platforms, bridging the gap between compensation stakeholders and technical delivery teams. This role focuses on gathering and documenting requirements or user stories, ensuring alignment with business goals and successful project execution. Ideal candidates will bring over 5 years of platform experience, strategic influence, and a passion for driving transformation.

What you’ll do

 Act as a liaison/Product Owner Delegate between business stakeholders and delivery teams, systematically gathering and documenting requirements/user stories to ensure alignment with business needs and successful project delivery.

What you’ll need

Experience collaborating with stakeholders to elicit, analyze, document, and maintain detailed business and technical requirements (Waterfall methodology) or user stories (Agile methodology).

Ability to act as a liaison between business stakeholders and technical teams to ensure clear understanding, alignment of project goals, and effective communication throughout the project lifecycle.

Experience demonstrating advanced product knowledge to clients.

Coordination and participation in testing and UAT activities to ensure requirements/user stories are accurately implemented and final deliverables meet business requirements and quality standards.

Manage changes to requirements/user stories, assess their impact on project scope, timeline, and resources, and identify and mitigate related risks.

Experience in project planning activities, such as creating timelines and resource allocation plans, while continuously seeking opportunities to improve requirements management/user stories processes and tools.

What you’ll bring

Bachelor’s degree (BS/BA) desired in Computer Science.

5+ years of related experience.

Certification is required in some areas.

An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge.

Leads significant projects with strategic autonomy, influencing executive decisions.

Supervisor: No
Our Product Manager - Workday/Service Now - Compensation earns between $118,800 - $178,200 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage  

401(k) plan  

Tuition reimbursement program  

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  

Paid Parental Leave  

Paid Caregiver Leave  

Additional sick leave beyond what state and local law require may be available but is unprotected  

Adoption Reimbursement  

Disability Benefits (short term and long term)  

Life and Accidental Death Insurance  

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  

Employee Assistance Programs (EAP)  

Extensive employee wellness programs  

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,

AT&T internet (and fiber where available) and AT&T phone

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.  Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$118,800.00 - $178,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-78564 Date posted 08/13/2025