The Card Pricing Product Manager will contribute to the way we manage the disclosed credit card terms on a customer’s account by partnering with cross-functional teams to build and refine pricing capabilities that influence the customer experience and support strategic business initiatives. This position sits within the Marketing, Growth & Innovation organization of Card Services, a key business within Chase’s Consumer & Community Banking group.

 

As a Product Manager in Card Pricing, you will have accountability of delivering across the full product lifecycle and be responsible for leading and executing on key initiatives. This will be achieved by collaborating across teams within the Credit Card organization to understand business requirements, defining the requirements in partnership with software engineers and other functional teams, and then driving them through build, test, and deployment. You will also help direct the product’s backlog prioritization and ensure proper documentation for a strong control environment. 

 

Job Responsibilities

Lead and support initiatives by collecting user requirements and feedback from business partners and project leads in formal and informal settings. Operate as a Subject Matter Expert on an area product owned system. Own Epics and Stories to deliver features fulfilling the project goals, including writing and refining Epics and Stories in JIRA with Scrum team, and partnering with Agile lead on sequencing;Identify potential project roadblocks, bottlenecks, and dependencies by understanding how the multiple project teams interact with one anotherExercise strong analytical and problem-solving skills to get deep into customer journeys and product impacts, as well as manage competing prioritiesPartner and collaborate across functional teams (e.g., product, tech, data, and design) for successful and timely project execution Promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customerPartner across product and technology to create test plans for developed capabilities with an automation mindset

 

Required qualifications, capabilities, and skills

8+ years of product work experience in product development or related fieldDemonstrated ability to collaborate with functional areas to drive successful and timely project executionProven ability to operate within Agile methodologyExpertise in agile processes and principles; experience with modern technology stacks, including cloud, big data, microservices, APIs, etc.Experience influencing others, directly or indirectly, in a fast-paced, collaborative, and cross-functional environmentDemonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Pivot Tables)Experience in fintech or financial services industry