Product Manager - Stability & Operational management
JP Morgan
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in CAMP Stability and Operational Management, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilitiesDevelops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityIdentifies thematic problems and leads the development and delivery of strategies to improve the stability and resiliency of production and non-production environments.Champions a site reliability engineering culture and automated testing practices in both production and non-production environments.Oversees and enforces governance standards to ensure optimal hygiene practices for applications.
As a Product Manager in CAMP Stability and Operational Management, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilitiesDevelops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityIdentifies thematic problems and leads the development and delivery of strategies to improve the stability and resiliency of production and non-production environments.Champions a site reliability engineering culture and automated testing practices in both production and non-production environments.Oversees and enforces governance standards to ensure optimal hygiene practices for applications.
Required qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, value management, and delivery.A relationship builder with the ability to establish, develop and maintain effective working relationships with internal stakeholders and technology partners across different levels. Highly motivated self-starter who thrives in a fast-paced environment, demonstrates excellent problem-solving, time management and planning skills, and possesses the ability to handle multiple assignments at the same time. Positive attitude and easy to work with while delivering on high priority, time sensitive initiativesExpertise in site reliability engineering practicesExpertise in continuous integration/continuous delivery methodologies and in automated testing integrated within a development pipeline Experience in delivery of engineering best practices and solutions across a large product group Excellent communication and presentation skillsIn-depth knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA/JIRA Align, etc.)
Preferred qualifications, capabilities, and skillsDemonstrated prior experience working in a highly matrixed, complex organizationExpertise in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Datadog, Splunk, etc.Expertise with automated testing including, but not limited to, unit, component, contract, end to end, and production testing
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