Join this dynamic team providing financial solutions to over 28 million Consumers across the country at one of the world’s most innovative banks
As a Product Manager II in our Core Deposit Strategy team, you will be responsible for developing and leading the long-term strategic vision for the Consumer Banking’s mass market customers and deposit portfolios. You will define the strategic vision and execution of the Core deposit product portfolio; focusing on running the bank activities and improving key banking journeys.
This role provides an opportunity to solve complex questions, lead across broad stream of work, improve customer experience, and make meaningful, scalable impacts to the business.
Job responsibilities
Act as a general manager by putting the customer at the center while managing the P&L and defining the OKRs with lens of evaluating external factors such as competitive environment, consumer trends, and regulatory environment Expand awareness and access to our product’s value proposition across every customer touch point, utilizing programs such as Benefits Hub and Value of Chase Lead and manage “understand and pay my monthly service fee” customer journeys to monitor MSF related activities, improve fee transparency and customer communication an account/price linking programs Enhance and manage our product conversation process and journeys Oversee running the bank activities which can includes compliance/regulation standards, understanding of controls process, and managing ongoing activities such as program and price linking Collaborate closely across various levels and functions within the organization, provide leadership to influence outcomesRequired qualifications, skills and capabilities
5 years of deposit experience (in Product Management, Finance, or Strategy) Strong general management and leadership skills, including demonstrated success leading large organizations through significant changes Structured thinker and effective communicator with excellent written communication and presentation skills Curiosity type of background to identify ways we can improve customer experiences and an making data driven decisions Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution Expertise in defining product strategy supported by analytical analysis to identify trends and showcase relevant metrics/insights Demonstrated ability to quickly develop effective trust-based relationships, working closely with cross functional stakeholders across the business to influence outcomes and oversee accountability without formal authorityPreferred qualifications, skills and capabilities
Bachelor’s degree, MBA or other advanced degree preferred