You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Banking Platform - Capabilities Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy, and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. 
 Job responsibilitiesDevelops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilitySpearheads the area product for shared services within the Global Banking Platform, driving successful delivery of the area product groupCollaborates strategically with vendor partners to shape the product maturity roadmap, aligning it with the needs of tenants such as Deposits, Lending, and RewardsTransforms the maturity vision of the platform into actionable requirements, partnering closely with product owners and engineering teams from solution design through implementationServes as a functional and technical subject matter expert on platform capabilities, working alongside various teams to develop and launch cutting-edge featuresDevelops the roadmap and prioritizes the backlog for the area product groupAdvises on business priorities and provides guidance to partners on options and risks associated with different solutionsActs as a representative for stakeholders, being available to scrum teams to clarify requirements and make decisionsRequired qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management10+ years experience working in engineering, technology, innovation, business strategy, analytics, new product developmentBachelor’s or Master’s degree, in a technical field such as Computer Science, Engineering, Mathematics or relatedProficiency in Agile methodology and experience using JIRA for product planning and sprintsExcellent verbal and written communication skills, with the ability to work well in cross-functional teams and partner across various disciplines and levels of technical knowledgeAbility to manage multiple priorities and deliver results in a fast-paced, dynamic environmentDemonstrated personal initiative, goal-setting, and entrepreneurial leadershipFormal training or certification in software engineering concepts; AWS certification and expertise in microservice architecture and cloud-native technologies (AWS, Kubernetes)Experience working with and presenting to senior executivesPreferred qualifications, capabilities, and skillsDemonstrated prior experience working in a highly matrixed, complex organizationExperience collaborating with external vendors to drive product maturityAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementExperience developing and launching platform features in a financial services environmentAbility to advise on business priorities and guide partners on solution options and risksDomain knowledge in core banking, such as deposits, credit cards, or lendingThis role is a full-time in office role based in Columbus, OH or Plano, TX