You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Approvals Product Space, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will collaborate closely with cross-functional teams to ensure a strong and consistent employee experience for executing and streamlining approval tasks across web, mobile, and digital assistant channels. Your responsibilities will include supporting the firm's approval tool, which specializes in routing requests for over 125 applications, servicing more than 250,000 unique users, and providing reference data for approximately 86,000 permissions. The Approvals application manages around 5 million requests annually. You will play a crucial role in shaping the future of our products and ongoing success by applying your experience in achieving customer-focused outcomes and your strong delivery track record.

 

Job responsibilities

Develops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityDefine the strategic direction for the Approvals application, ensuring alignment with the firm's broader employee experience strategy and technology roadmapCultivate strong relationships with key leaders and stakeholders across the organization to ensure the Approvals application meets diverse needs and is effectively maintainedGather business requirements from end users and translate them into actionable product features that enhance the employee experience across web, mobile, and digital assistant channelsPartner closely with design teams and software engineers to manage the entire life cycle of the Approvals application, integrating with over 125 applications to serve more than 250,000 unique usersDrive product innovation, positioning, and experience to continuously enhance the Approvals product, focusing on delivering customer-focused outcomes.  Align the Approvals tool with Firm standards enabling a universal and consistent user experienceDevelop and execute go-to-market strategies with partners for new features and enhancements, ensuring a strong and consistent employee experienceMonitor application performance and user feedback to identify opportunities for continuous improvement, leveraging user research and metrics analysis to optimize product development

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementProven experience in product life cycle activities, including discovery and requirements definitionDemonstrated ability to manage product development through alpha, beta, and general availability release phasesDeveloping proficiency in data analytics and data literacyExperience in performing functional validation of product features in both testing and production environmentsIn-depth knowledge and documentation of customer and user experience journeysAbility to research and evaluate new and emerging technologies and use cases within the industryProficiency in Microsoft Office suite and Agile tools such as JIRA and ConfluenceAbility to successfully partner cross-functionally across teams

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organizationA technical background, including understanding of APIs, REST services, and JSON methodologyFamiliarity with Adobe Analytics, Databricks, Tableau, Business Objects, SQL, and other data analysis toolsExperience with Business Process Model and Notation (BPMN) workflow managementability to independently solve problems, manage projects, and deliver initiatives effectivelyPassionate about staying current with evolving technologies and industry trends