As a Product Manager in Receivables, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. The Receivables suite of products includes Wholesale Lockbox, Receivables Online, Remote Deposit Capture, Currency Services and more.   

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.  

Job responsibilities 

Responsible for establishing themselves as a subject matter expert for the Receivables suite of products to support & collaborate with partners across the Firm  Responsible for oversight of complex client onboarding and client service  Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment and successful execution of key initiatives   Partner closely with Technology and Operations to prioritize and deliver new product features and capabilities required for client commitments   Coordinate internal and external communications about product updates  Produce data driven analysis to maximize revenue opportunities  Promote a culture of continuous improvement to reduce errors and simplify processes   Work independently and understand how the role supports Receivables as a whole, including special projects and initiatives related to our business  Maintain product and system documentation (user guides, implementation, marketing sheets, training decks, procedures)  Support all compliance and risk related initiatives as necessary including auditing of documentation, risk analysis, and other product due diligence initiatives  Review and certify monthly billing activity to ensure accuracy and completeness of revenue capture  Understand and analyze industry trends, risk and regulatory developments and competitive landscape 

Required qualifications, capabilities, and skills 

5+ years of experience or equivalent expertise in product management or a relevant domain area  Advanced knowledge of the product development life cycle, design, and data analytics  Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management  Demonstrated written and verbal communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes  Strong analytical and problem-solving skills, organizational skills, attentive to detail and ability to work with minimal supervision 

 Preferred qualifications, capabilities, and skills 

Demonstrated prior experience working in a highly matrixed, complex organization  Proven success and ability to execute tactical and strategic initiatives using a structured approach  Adaptable, dependable, and flexible regarding work assignments and work schedule  Excellent time management and is a self-starter with the ability to deliver results on-time  Proficient knowledge of Microsoft tools including:  Word, Excel, PowerPoint  Experience with AI would be useful in the role