Promote innovation in product development, user research, and analysis to shape and optimize our offering.

 

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

 

The EMEA Automated Clearing House (ACH) Payments Product Management Team is a dynamic and diverse Product team responsible for product strategy, development, commercialization and local relevance of payment products across the region.  The products developed will be used by the global financial institutions and corporations executing payments and will focus on streamlining the client experience while reducing operational costs and risks within the current model. 

As a Product Associate in the ACH Payments Product Management Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

 

Job responsibilities 

Collaborates with various internal and external stakeholders to identify, develop and implement new solutions and product improvements that are globally consistentConsiders and plans for upstream and downstream implications of new product features on the overall product experienceSupports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customersAnalyses, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycleWrites the requirements, epics, and user stories to support product developmentAnalyses and implements regulatory changes and updates that are applicable to the product in coverageManages P&L (Profit & Loss) including accurate financial planning and delivery against revenue and expense targetsUnderstands the risks inherent in low value payment products and drive programs to reduce or eliminate

 

Required qualifications, capabilities, and skills

Fluency in EnglishUnderstanding of how low value (ACH) clearing systems operateKnowledge of the product development life cycleExperience in product life cycle activities including discovery and requirements definitionDeveloping knowledge of data analytics and data literacyExcellent verbal and written communication skillsProven organisational skills and the ability to manage multiple priorities whilst meeting deadlines

 

Preferred qualifications, capabilities, and skills

First understanding of low value payments such as BACS, SEPA, RIBA, etc. beneficialExpertise in product management, with a focus on payments, is a plus