As a Product Manager in the Small and Mid-sized Business Payments team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities  

Develop a product strategy and product vision that delivers value to customers   Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap   Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives   Partner across Design, Data, and Technology teams to deliver large-scale initiatives and collaborate with Risk, Controls, Compliance and Legal to ensure a strong risk and control environment   Manage production support, issue and defect resolution, and prioritization   Publish regular executive reports summarizing the overall health of the product, industry and competitive trends and the voice of the customer  

Required qualifications, capabilities, and skills

7+ years of experience or equivalent expertise in product management or a relevant domain area  Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management   Advanced knowledge of digital payments and the product development life cycle, design, and data analytics   Excellent communication, analytical and problem-solving skills   Proficient with JIRA, Microsoft Office tools, and Confluence   Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team  

Preferred qualifications, capabilities, and skills

Thorough understanding of small business customers and their needs Demonstrated prior experience working in a highly matrixed, complex organization