At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Who We Are

 

Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 19,000 restaurants globally. 

 

Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table. 

We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way. 

 

About the Role

We are seeking a Product Manager, Partner Integrations to help build and scale our integrations ecosystem, focused on third-party partner capabilities that extend our core consumer experiences. You will own integrations that connect external systems to our platform, ensuring they are reliable, scalable, and aligned with our broader product strategy. 

In this role, you will work closely with Engineering, Strategy, and BD partners to define requirements, ship high-quality integrations, and continuously improve how partners connect to and enhance our consumer experiences. You’ll balance hands-on execution with an understanding of platform and architectural needs, helping ensure our APIs and integration frameworks deliver meaningful user and business value.  

Key Responsibilities

Own Integrations Product Areas: Drive the roadmap and execution for a set of partner integrations, from discovery through launch and iteration, ensuring high-quality delivery and measurable impact. 

Translate Strategy into Execution: Partner with Product leadership to turn integrations strategy into clear product requirements, technical specifications, and prioritized backlogs. 

Collaborate Cross-Functionally: Work closely with Engineering, Design, Consumer and Restaurant Product, Research, Data, and BD teams to perform research, define integration requirements, manage dependencies, and deliver cohesive solutions. 

Apply System-Level Thinking: Develop a strong understanding of system architecture, data flows, and REST API design to make informed product decisions and trade-offs. 

Evaluate Integration Opportunities: Support the assessment of new partner integration opportunities based on user needs, business impact, and technical feasibility. 

Ensure Operational Excellence: Support smooth launches and ongoing operations of integrations by defining success metrics, monitoring performance, and improving reliability and consistency of partner experiences. 

 

Required Skills & Background 

2-3 years of experience in a Product Management role, with demonstrated success in API or system integrations. 

Technically fluent, with a solid understanding of REST APIs, system design concepts, and data exchange patterns. 

Ability to think strategically about data exposure, forming a clear point of view on what data to share, with whom, and under what constraints to balance user value, partner needs, and platform integrity. 

Comfortable representing the product with external partners, navigating challenging conversations while maintaining trust and alignment. 

Exceptional collaboration and communication skills; comfort navigating between technical, design, and business partners. 

Adept at managing large, multi-team initiatives from discovery through launch. 

Experience operating in a regulated and compliance-driven environment, with the ability to balance innovation, risk, and governance requirements. 

Passionate about restaurants, dining, and hospitality, and eager to help the industry continue to thrive. 

Additional Qualifications 

Experience with consumer discovery, hospitality, dining, travel, or marketplace products. 

Familiarity with SRE principles and a strong focus on scalability and reliability. 

Exposure to authentication and authorization patterns (e.g., OAuth, API keys) and related security considerations. 

Background building or managing partner ecosystems or developer platforms. 

 

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.