Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in the Chief Data and Analytics Office (CDAO), you will lead innovation through the development of products and features that delight customers. As a leader on the team, you will leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that inspires cross-functional teams to create groundbreaking solutions that address customer needs.

The Chief Data and Analytics Office (CDAO) is seeking an Executive Director in Product Management to lead the Observability & AIOps team. In this role, you will drive the strategy and execution for our Metrics, Observability, and AIOps initiatives.

Job Responsibilities:

Define and execute the product vision and strategy for Observability & AIOps, aligning with CDAO's overall objectives and customer needs. Lead the product lifecycle from ideation to launch, ensuring timely delivery and high-quality standards. Develop and maintain a robust product roadmap that prioritizes features based on customer feedback, market trends, and business goals. Collaborate with engineering, design, and data science teams to build scalable and reliable observability and AIOps solutions. Drive innovation by identifying new opportunities for product differentiation and competitive advantage. Establish key performance indicators (KPIs) and metrics to measure product success and drive continuous improvement. Foster a culture of data-driven decision-making and experimentation within the product team. Engage with customers and stakeholders to gather insights and feedback, ensuring the product meets their needs and expectations. Lead cross-functional teams to ensure seamless integration and functionality of shared services, including notifications and search. Advocate for the adoption of cutting-edge technologies and methodologies to enhance platform capabilities. Utilize your technical expertise to guide the team in implementing best practices in observability and AIOps.

Required Qualifications, Capabilities, and Skills:

8+ years of experience in product management, with a focus on observability, AIOps, or related fields. Proven track record of successfully launching and scaling products in a fast-paced, high-growth environment. Strong technical expertise in observability tools, AIOps platforms, data modeling, and cloud-based solutions. Exceptional strategic thinking and analytical skills, with the ability to translate complex data into actionable insights. Experience in leading and mentoring high-performing product teams, fostering a culture of innovation and collaboration. Excellent communication and leadership skills, with the ability to influence and drive consensus across diverse teams. Ability to manage up and drive consistent messaging across diverse portfolios. Practical and solution-oriented approach to problem-solving. Experience with AIOps, utilizing artificial intelligence to enhance observability capabilities, automate monitoring processes, and improve system reliability.

Preferred Qualifications, Capabilities, and Skills:

Recognized thought leader within the observability and AIOps domain. Advanced degree in a related field (e.g., Computer Science, Business Administration). Demonstrated success in leading cross-functional teams and driving innovation at scale. Strong network within the tech industry, with the ability to leverage external partnerships and collaborations.