Chase has been a leading provider of auto financing for more than 80 years, and is one of the largest auto lenders in the U.S.  The Chase Auto business does business with 3 types of clients: Consumers, Original Equipment Manufacturer (OEMs), and Dealers. The Deepen My Relationship Area Product Owner (APO) will drive the strategy and execution of products for our sales teams and bankers who support dealers in their financial journey with Chase. Their roadmap will support the respective business OKRs. To support this objective, the APO will manage a team that focuses on rolling out end-to-end digital platforms for our sales team and bankers that enable them to more efficiently drive business and sales strategy.

As the Product Director within the Deepen My Relationship Area, you will promote the strategy and execution of products for our sales teams and bankers who support dealers in their financial journey with Chase. You will manage a team focused on rolling out end-to-end digital platforms, enabling our sales team and bankers to efficiently promote business and sales strategy.

Job responsibilities

Provide the vision and set direction for the Deepen My Relationship space in coordination with key customers and stakeholdersManage, refine and prioritize the product backlog to drive valueCollaborate with various product owners across Auto and CCB on the creation of product line strategiesPartner with business leads and cross-functional stakeholders to understand and prioritize the product agenda Deliver on the long term strategy to create features and capabilities to meet key business objectivesUnderstand and evaluate technology to drive product expectationsCollect and evaluate customer feedback from various forums to constantly improve the productMaintain and collect customer and user insights by data analytics/metricsOptimize the customer experience using data analytics to track the end-to-end flowUnderstand tech stack and support the modernization agenda 

Required qualifications, capabilities, and skills 

Product management experience, especially in a leadership capacity requiring managing complex operational systems and a diverse teamStrong influencing skills to drive a varied group of senior stakeholders towards a common goalCustomer obsessed and ability to build compelling and differentiated experiences/product strategy Strong problem solving/analytical skills/strategy and proven experience managing undefined business challengesOptimizing environments for teams, removing impediments and managing executive sponsorship to accomplish goalsConflict Resolution and NegotiationBudget and Finance Management Respects, values, and promotes diversity and inclusion by managing to the unique capabilities and distinctions of teamKnowledge and experience executing Agile model (Lean, Agile, etc.)

Preferred qualifications, capabilities, and skills 

Market Segmentation and ValuationUnderstands Auto line of business processes, policies and technology strategyUnderstanding of salesforce and other sales tools