Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
 As a Product Delivery Manager in Consumer and community Banking , you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 
 Job responsibilitiesLeads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordinationLeads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirementsManages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partnersFacilitate product owner adherence to agile guidelines through monitoring and reporting remediating where necessary. Intake and assess product development requests from cross-functional products including assessments of readiness for consideration and validations of business needs. Coordinate release management activities including go/no go confirmations from key stakeholders before code deployment and go-on to manage release day activities.Drive commitment for critical dependencies – including facilitating elaboration sessions, helping to secure resources, ensuring sprint alignment, etc.Maintain an ongoing deep knowledge and documentation of product controls across the portfolio including evidence of validations, approvals, and action plans. Manage key business operation deliverables including executive updates, updates to internal communication pages, and the provision of key artifacts to cross-functional teams when requested. Work with the Product Owner to model rigorous prioritization protecting the book of work from external requests and distractions where possible. Required qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product delivery or a relevant domain areaDemonstrated ability to execute operational management and change readiness activitiesStrong understanding of delivery and a proven track record of implementing continuous improvement processesExperience in product or platform-wide release management, in addition to deployment processes and strategies Familiarity with Buy-Now-Pay-Later solutions (at a minimum as a user) Experience with agile product development techniques, principles and practices, experience supporting a product organization Structured thinker, leveraging organizational philosophies and data driven approaches to influence actions Commitment and self-motivation Demonstrable experience working in banking or with financial products Effective written and verbal communicator with excellent reasoning, organizational and presentation skillsProficient with the Microsoft Office suite and with JIRAPreferred qualifications, capabilities, and skillsProficient knowledge of the product development life cycle, design, and data analyticsIntellectually curious, have a customer-first mindset, and passion for building new and innovative digital productsInclusive: We provide value to customers across all segments regardless of age, wealth, and financial literacyChampions of customer experience across all user interactions, with particular focus on delivering simple/elegant digital solutionsExcellent team players with ability to collaborate with functional areas to drive successful and timely project executionResults-oriented, with strong leadership and communication skills