Connected Commerce is a new and innovative line of business, designed to expand Chase’s business ventures beyond core financial services. We are focused on building the future of Chase’s digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful — all in service of our core mission to help customers make the most of their money. As part of the Testing team, you are at the center of keeping our customers and these businesses strong and resilient. Our culture in Risk Management is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Product Delivery Associate in Trust & Security, you will play a vital role in User Acceptance Testing (UAT), ensuring code readiness aligns with business requirements. Your responsibilities will encompass test planning and execution, along with functional, end-to-end, and regression testing. You will collaborate with Risk and Technology teams to ensure business processes and user interactions function as intended, effectively minimizing post-launch risks.
Job Responsibilities
Understand the intent of a business requirementFormulate test approach and test plan and detailing the dependencies and risk involvedExecute business scenario in UAT environmentPartner and collaborate with stakeholders for clarifying queries and sharing the testing statusEnsure testing artifacts are updated and saved as appropriateReconcile test results from different tests and different groupsIncorporate process enhancements related to tools and practices to unlock greater efficiencies and effectivenessPartner with UAT Manager/Lead to ensure that testing readiness and testing execution milestones are completedAssist in helping to facilitate the quality testing practices in support of various products
Required Qualifications, Capabilities, and Skills
Bachelor’s degree or comparable experience3+ years of experience in manual testing along with formulating test plans and approach, test scenarios and test scriptsExperience in JIRA process, understanding of the process flow and creation of the taskExperience with Microsoft Office, Confluence, qTest toolWriting and executing queries in SQLKnowledge in Unix operating systemExperience with Agile and waterfall software development methodologiesStrong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications. Excellent organizational and project management skills; able to manage competing priorities under tight deadlines. Proven ability to collaborate and build strong partnershipsIntellectual curiosity with a proven ability to learn quickly. High degree of initiative, self-direction, and ability to work well under pressure
Preferred Qualifications, Capabilities, and Skills
Experience with mainframe screens, business rules enginesUnderstanding of credit card lifecycle and cards transactions processingExperience with risk processing