Description Your job responsibilities as a Process Expert would include: • Proactively monitor internal and external data sources to identify, investigate and action potentially unsafe products before our customers are harmed. • Serve as designated specialist within the Regulatory, Intelligence, Safety and Compliance (RISC) area, acting as a point of contact and process expert for other colleagues. • Coordinate and implement all areas of the RISC Program in collaboration with the Program Team. • Work with Amazon’s Compliance team to execute strategy, seek automation opportunities and leverage technologies. • Communicate professionally with internal and external partners (operations, technical and program teams) throughout the RISC process. • Partner with key stakeholders to define, identify and influence the development of new initiatives within the RISC Compliance Program. • Create best practices by putting forth improvement ideas. • Work with Amazon’s internal technology teams to support the development of creative and best-in-class business processes that can scale up. • Leverage data to continuously improve Product Compliance at Amazon. Key Performance Areas: • Support in design, implementation, and tracking RISC’s compliance program path. • Management of quality standards of the processes. • Mentor and guide Quality lead / Process Expert and global operational teams to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver training to the team. • Own and deliver RISC performance metrics. Basic Qualifications - Bachelor's degree education; - Advanced proficiency in written Thai; - Intermediate Proficient in English reading and writing; Preferred Qualifications Basic skills/qualification: • MS Excel and SQL proficiency is an advantage. • Demonstrated collaborative skills and ability to work well within a team, including adherence to core values and dynamic corporate culture. • Indirectly coordinated and collaborate with other teams and internal and external stakeholders for at least 1 year. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.