Summary

The Procurement Services Senior Specialist supports the end-to-end procure-to-pay (P2P) process and enables scalable, compliant purchasing across Guidewire. This role owns day-to-day operational execution in Zip and Coupa, maintains process documentation and playbooks, supports vendor onboarding and payment programs, and drives data quality and reporting that informs Procurement leadership scorecards. The Procurement and Strategic Sourcing function, reporting into the Business Technology organization, is seeking to expand their team as we scale to $2B+ company efficiently while maintaining leading service levels. Stakeholders include business requestors, function peers and suppliers.

Location: We’re excited to expand in Guadalajara with a work model that combines remote flexibility and intentional in-person connection. As the local team grows, we plan to establish a shared workspace—such as a WeWork or Regus-style facility—in a central location to support collaboration, community, and productivity.

In the meantime, team members will work remotely and gather periodically for social events, volunteer opportunities, team-building, and professional development. Candidates should have reliable access to transportation—public or personal—to central and/or Midtown Guadalajara, as occasional in-person meetups will be expected. Once the shared workspace is in place, in-office presence may range from 1 to 3 days per week, depending on team and business needs.

Job Description

What you’ll do

Support the high-volume purchasing process, including supplier onboarding, signature routing, issuing purchase orders and virtual cards,coordinating NDAs, and processing change requests.

Deliver excellent stakeholder service through clear, timely communication and consistent follow-through.

Assist Accounts Payable by researching and resolving invoice questions and processing updates. 

Work with Sourcing Managers and business stakeholders to orchestrate end-to-end processes with high levels of accuracy, customer satisfaction and speed.

Partner with a global procurement services team to enable local needs while balancing enterprise volumes.  This includes occasional after hours hand-offs or meetings for knowledge sharing and team meetings.

Administer and maintain our contract repository, ensuring accuracy, completeness, and overall data integrity.

Keep our PO Intake Orchestration data current and validate monthly via spot checks it is in sync with other key systems (Zip/Zylo/Coupa).

Contribute to ad hoc procurement projects and initiatives, partnering with team members and cross-functional stakeholders as needed. Including, but not limited to data collection, reporting, and preparing communications (presentations, newsletters, team updates, job aids, etc).

Participate in procurement system testing activities and maintain clear, accurate documentation.

Maintain team playbooks and documentation, updating materials to reflect current processes and best practices.

Identify and scope opportunities for AI-enabled automation, with a focus on reducing manual data entry and improving internal cycle and response times.

Assist with enhancing dashboards and reports and providing stakeholders with insights per their buying patterns and processing trends

What you'll bring

3-7 years of procurement experience recommended.

Bachelor’s degree and relevant field experience.

Brings strong spreadsheet skills and basic formulas.

Familiar with Coupa, Procurement systems, Google Workspace, DocuSign, CLM, and AI tools (ex. Chat GPT).

The ideal candidate will share our core values: COLLEGIALITY, INTEGRITY, and RATIONALITY.

Collegiality - We value strong teams. We work together as professional equals. We strive to continuously improve our processes and make realistic assumptions to maintain a reasonable work-life balance. We are trusted to manage our own time. We value ideas, not titles. We welcome and consider contrary opinions.

  

Integrity - We insist on honest relationships with customers, prospective customers, partners, investors, and each other in everything that we do.

 

Rationality - We communicate through clear arguments. We decide carefully based on factual evidence. We like calm, systematic, thoughtful solutions. We believe in testing. We never assume that we're building software the "best" way, and continuously seek to improve our processes.

Who You Are

Critical thinker – Constantly find ways to simplify, streamline, and improve processes.

Ownership mindset – Willing to take on challenges and drive them to completion to achieve business results.

Analytically minded – Prioritizes effectively and determines root causes amid ambiguity.

Data Driven – Using analytics and defining metrics to drive process improvements.

Collaborative – Proactively seeks input and perspectives to arrive at the best outcome.

Strong communicator – Demonstrates excellent customer service and communication skills when working with stakeholders at all levels.

Detail oriented – Recognizes that details matter and manages them carefully to ensure accurate, high-quality deliverables.

Organized – Excels at time management, and consuming information in a fast-paced environment.

Self-driven – Can work independently, structure their day, and stay productive when facing ambiguity or roadblocks.

Tech-forward –Comfortable learning new tools and working with cloud-based systems.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.