The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. And through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

Our Team

The Procure-to-Pay Support (P2PS) team is a global organization with team members based in New York, London, Hong Kong, and expanding to São Paulo, providing round-the-clock support to the business. We manage the full lifecycle of vendor inquiries, including purchase order receipts, invoicing and payment questions, and vendor master data updates. Our mission is to deliver reliable, high-quality support to business partners and key stakeholders across Bloomberg.

We thrive in a fast-paced, collaborative environment and are committed to delivering efficient solutions while maintaining strong controls and compliance throughout the Source-to-Pay process.

The Role

We are looking for a motivated, proactive, and detail-oriented self-starter who enjoys problem-solving and working with a diverse group of stakeholders. This role is ideal for someone who values accuracy, takes ownership of their work, and is comfortable managing a high volume of inquiries independently.

As a Latin America Procure-to-Pay Support Representative, you will manage vendor and internal inquiries via phone and our internal ticketing system, supporting supplier onboarding, vendor master data changes, purchase orders, invoices and payments inquiries. You will also partner closely with the Supplier Lifecycle Management team to onboard and maintain vendors.

While your primary focus will be Latin America and North America, you will also support requests from other regions as part of a global team.

You will consistently apply due diligence and operational controls across the Source-to-Pay lifecycle, challenge the status quo when appropriate, and approach problem-solving risk mitigation in mind. You take pride in doing the right thing to protect Bloomberg and our clients, and you enjoy being part of a team that relies on collaboration, continuous learning, and delivering outstanding service every day.

We’ll trust you to:

Lead supplier onboarding by coordinating with cross-functional teams and ensuring compliance with process, technology, policy, KYC, and risk requirements.Vet suppliers by collecting and validating documentation, verifying tax IDs and bank details, and ensuring accurate setup in vendor master data.Partner with Vendor Risk Management, Compliance, Procurement, Accounts Payable, and other Source-to-Pay teams to assess risk, resolve issues, and support vendor lifecycle activities.Maintain vendor master data by performing cleanups, updates, mass changes, tax code maintenance, and withholding tax configuration.Manage vendor and internal inquiries via ticketing systems, email, and phone, meeting KPIs and SLAs while providing outstanding customer service.Execute and adhere to established operational controls, cybersecurity, and fraud prevention measures to reduce risk exposure.Analyze data, run reports, identify trends, and recommend or lead process improvements and operational enhancements.Develop, maintain, and update flowcharts, SOPs, and process documentation to ensure clarity, consistency, and compliance.Act as a subject matter expert by training vendors and internal stakeholders on processes, policies, systems, and self-service tools.Train and support new hires and contribute to knowledge sharing within a global team environment.Support Source-to-Pay initiatives and campaigns by proactively engaging vendors and business partners.

You'll need to have:

Proven ability to deliver exceptional customer service to both vendors and internal stakeholders.Experience thriving in operational roles, including managing large volumes of service tickets efficiently.Strong ability to manage multiple high-priority initiatives under fast-paced, time-sensitive conditions.Proficiency in analyzing large datasets and presenting insights and recommendations to business partners.Excellent communication skills, with a demonstrated ability to solve problems tactfully, write professionally, and present effectively to corporate leadership.Confident personal presence, with the ability to provide constructive feedback and drive process, policy, and technology improvements.Languages: English and Portuguese (fluent).You'll love to see: Languages: Spanish (advanced). Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.