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PRN Public Health Office Assistant - Jackson County Health Department - PRN As Needed

101 Truman Medical Center

Job LocationJackson County Health Department

Independence, Missouri

DepartmentJCHD Admin/Operations

Position TypePart time

Work Schedule8:00AM - 4:30PM

Hours Per Week4

Job Description

Be the welcoming face of the Health Department! As a Public Health Office Assistant, you’ll help keep our services running smoothly by assisting patients, managing registration, supporting clerical operations, and maintaining accurate records. You’ll play a vital role in connecting the community to essential health services and ensuring a positive experience for all.

What You’ll Do:

Greet and assist patients in person and by phone

Register patients, schedule visits, and verify insurance

Enter and maintain data in state health systems (e.g., MOHSIS, CASA)

Collect and reconcile payments and maintain accurate records

Support vaccine inventory and monitor storage temperatures

Help with reports, mail, supplies, and general office duties

Provide clerical support at outreach sites and special clinics

Assist with birth/death certificate processing and voter registration

Promote a friendly, organized, and professional front office environment

Minimum Requirements:

High school diploma or equivalent

At least 2 years of clerical, receptionist, or data entry experience (preferably in healthcare or customer service)

Typing speed of at least 30 wpm and basic Microsoft Office skills

Strong interpersonal, communication, and customer service skills

Detail-oriented, self-motivated, and able to multitask effectively

Preferred Qualifications:

Experience with Medicaid billing or vendor communication

Familiarity with basic billing processes

Ready to be the heart of our front desk?
Apply now and help us deliver excellent public health services to our community—one patient at a time!