**Job Title:** Print Production Specialist **Location:** Louisville, KY **Job Type:** Hourly Consultant **Hours:** M-F 8 am to 5 pm **Pay:** $22/hr There is no vacation or holiday pay with this role. You can take time off, it would be unpaid. This position is at a local college. **Essential Functions:** + Operate digital, color, and high-volume print and copy equipment to meet contracted customer requirements + Serve as the primary point of contact to receive, review, and electronically log customer print jobs + Estimate, schedule, and track incoming production work to ensure timely delivery + Perform quality inspections before, during, and after each production run + Optimize document design for quality reproduction, including inspection of fonts, image resolution, and registration + Integrate variable data files into print templates and perform file/document conversions using standard software + Sort and scan hardcopy materials for print or digital distribution + Track, archive, and back up production files for future reuse per customer requirements + Operate standard finishing equipment such as paper cutters, laminators, hole punchers, folders, and high-volume inserting/mail equipment + Process and distribute incoming and outgoing faxes and maintain logs for billing purposes + Maintain production records, reporting logs, and meter reads + Perform operator-level maintenance and cleaning of production and office equipment + Troubleshoot production or equipment issues and coordinate service support through appropriate systems + Apply asset tags, track inventory, and coordinate move/add/change activities for office equipment at customer locations + Collect production data and support billing documentation + Provide basic training and operational guidance to customer end-users + Coordinate with Xerox and/or third-party vendors for supplies and service needs + Assist in developing work processes, job templates, and workflow improvements + Lift and move materials and equipment up to 50 pounds **Skills:** + Strong computer proficiency, including keyboard, file management, and network device navigation + Intermediate Microsoft Office skills (Word, Excel, PowerPoint) including: + Creating spreadsheets and using standard formulas + Sorting, filtering, and generating charts + Importing/exporting data and embedding files + Moving data between applications + Ability to send/receive email, manage documents, and perform accurate data entry + Familiarity with web browsers and sending documents to network printers + Basic math skills (multiplication, division, percentages) + Professional customer service skills and business maturity + Ability to coach and mentor coworkers + Strong attention to detail, organization, and problem-solving skills **Experience:** + Minimum of 1 year experience in a customer service environment + Prior experience in print production, reprographics, mail services, or document management preferred **Education:** + Minimum: High School Diploma or equivalent + Required: Post–high school technology training or relevant technical experience Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. **To Apply:** To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Krista Eckard** at **Krista.Eckard@ctg.com** . Kindly forward this to any other interested parties. Thank you! **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.