Department:

12298 Enterprise Corporate - Network & Telecommunications Engineering

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

First shift - on call as required

Position is hybrid - candidate can work from home until project/troubleshooting requires visiting a site

Pay Range

$59.00 - $88.50

Major ResponsibilitiesServes as the enterprise-level escalation point for major network incidents, guiding cross‑functional teams through complex troubleshooting and recovery efforts.Provides enterprise roadmap input for network operations technologies, aligning long‑term engineering direction with Advocate Health’s strategic goals.Leads technical governance for network operational standards, ensuring consistency across regions and technology domains.Reviews and validates high‑level architectural proposals to ensure operational viability, supportability, and lifecycle alignment.Identifies and executes opportunities for automation and orchestration, including Catalyst Center, ACI, SD‑WAN, and cloud networking workflows.Develops or oversees the development of advanced engineering runbooks, diagnostics, and toolsets to elevate operational maturity across the enterprise.Applies deep understanding of network telemetry, assurance platforms, and performance analytics to drive proactive issue identification and resolution.Leads enterprise‑wide technology evaluations, pilots, and proofs‑of‑concept for emerging network operations technologies.Mentors Senior and Intermediate engineers, providing guidance on deep-dive troubleshooting, enterprise thinking, and cross‑platform systems design.Leads internal technical learning sessions and contributes to the development of enterprise knowledge libraries and engineering standards.Serves as the technical authority for network operations in executive‑level or cross‑organizational discussions.Configure, install, maintain and troubleshoot complex local area network (LAN) and wide area network (WAN) systems including multi-layer switching, routing, and wireless in an enterprise environment utilizing primarily Cisco network products. Position requires advanced configuration and support of BGP and OSPF routing, Quality of Service, Access Control Lists, wireless LAN controller implementations, wireless survey tools, IP Address Management Platform (Infoblox), Load Balancing (F5), etc.

Minimum Job Requirements

Education

Bachelor's Degree (or equivalent knowledge) in Information Technology or related field

Certification / License

Work Experience

7 years in Information Technology

Knowledge / Skills / Abilities

Ability to understand and support the Change Management processes without exceptionApproaches problems from a “big picture” perspective, with analysis of long-term ramifications of decisionsAbility to recommend best practices and executes objectives. Solves complex problems with innovative solutionsDemonstrates the ability to work with a minimal amount of supervision with proficiency in the ability to instruct, guide, assign, advise and mentor team membersStrong communication skills with demonstrated ability to communicate with key leadersDemonstrated experience working with clinical and technical customers, vendors, peers, and managementAble to influence and direct work teams. Strong mentoring and knowledge transfer capabilitiesAbility to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely mannerStrong candidate will have implementation and support experience with Cisco SD-WAN Platform, Cisco Catalyst Center (automation, assurance, and SD-Access), and/or Cisco ACI.

Physical Requirements and Working ConditionsThis position requires travel, therefore, will be exposed to weather and road conditions.Operates all equipment necessary to perform the job.Exposed to a normal office environment.

No sponsorship or transfer of Visa

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performance

Benefits and more

Paid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.