Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager within JPMorgan Chase Commercial & Investment Bank - Digital Platform Services, you will lead intricate cross-functional technology projects and programs that significantly impact the experiences of our clients, employees, and stakeholders. Your role demands strong analytical skills and adaptability to break down business, technical, and operational objectives into manageable tasks, while effectively navigating ambiguity and driving change. Utilizing your proven technical expertise, you will manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will be vital in fostering productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will also contribute to the development of new policies and processes, shaping the future of our technology landscape.

Job responsibilities

Develops and implements strategic technical program plans, aligning with organizational goals and cross-functional collaborationOversees complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocksFosters strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomesGuides the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluencyChampions continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Required qualifications, capabilities, and skills

7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizationsDemonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutionsAdvanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectivesProven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environmentsAdvanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

 

Preferred qualifications, capabilities, and skills

Proven ability to develop and implement risk frameworks and controls, ensuring compliance and mitigating risk in tech platforms.Skilled in influencing senior stakeholders globally, driving strategic initiatives and aligning program goals with risk and control objectives.Experienced in leading audit functions, designing control tests, managing issues, and enhancing governance and accountability.Strong capability in building cross-functional teams, promoting collaboration, innovation, and continuous improvement in program management.