Do you want to work in a highly-ambiguous technical space with direct impact on improving the customer experience while delivering business results? The Stores-Ads Monetization team partners across Consumer and Advertising organizations to build capabilities to enable the integration of lovable customer and advertising experiences across geographies, store pages, missions, brands, and products. In this role you will lead initiatives to enable the seamless and scaled integration of delightful customer experiences and paid content spanning Amazon’s store. This role will innovate on current and next-generation customer experiences and advertisements so that both are dynamically tailored and integrated with multiple Amazon systems.

We are looking for an entrepreneurial, dynamic, and customer-obsessed Principal Technical Program Manager to define and drive the joint technical architecture that spans our Stores and Advertising businesses and systems. The ideal candidate will drive complex technical programs across multiple organizations, balancing tactical needs with strategic vision. They will create and execute multi-year roadmaps in collaboration with senior leaders, Product Managers, and Engineers. They will build scalable mechanisms to address both internal engineering and customer needs, using data-driven decision making to set priorities and develop key metrics. They will possess strong communication skills for effective stakeholder management at all levels. They will have proven experience delivering large-scale technical programs, excellent analytical skills, and a passion for innovative customer and developer experiences.


Key job responsibilities
As a part of this job, you will own a large and complex program portfolio and focus on highly ambiguous and impactful problems, including:
- Define the joint architectural strategy to enable product and business objectives;
- Demonstrate broad strategic influence by working across Consumer CEO, Shopping VP, and Advertising SVP/VP organizations;
- Establish program mechanisms to drive alignment of the program and high-level goal (e.g. S-team) delivery across several VP orgs and contributing teams;
- Hold leaders across product and engineering accountable for their deliverables at the quality and timelines expected by our customers;
- Look around corners to identify risks, tradeoffs and propose mitigations. Drive these decisions and the decision-making process to be fast, simple and lowest friction;
- Communicate about program direction status simply, precisely and actionably to senior leaders, internal customers, and engineers delivering on the program.


About the team
This role is within a new organization whose mission is to drive the long-term health of the Consumer Stores-Ads business. We build technical capabilities that enable the seamless and scaled integration of delightful customer experiences and paid content. Accordingly, the team uniquely impacts the customer experience and business results. Prospective candidates should have the desire to shape the role, and drive results from the ‘ground floor’ of an impactful and important org and team charter.