Job Description:

JOB TITLE: Principal System Engineering

REMOTE TYPE: Office Worker

JOB LOCATION: 308 S Akard St, Dallas, Texas 75202 [Hybrid Position]

Principal System Engineering needed by AT&T Services, Inc. in Dallas, Texas [Hybrid Position] to lead ServiceNow application architecture within the HR Technology team to deliver services and capabilities based on business needs and requirements, value streams, and the technology landscape. Define ServiceNow standards, roadmaps, integrated technology blueprints, and compliance monitoring. Involved in full-scale implementation, project management, change management, requirements and design, process improvement, testing, integration enablement support, and SDLC best practices. Partner on configuration/development across foundational HR ServiceNow modules including HR-Service Delivery, Supplier Life Cycle Management, and Virtual Agent, and guide the development of custom solutions when needed. Partner with Solution Architect(s) to design and architect end-to-end ServiceNow solutions that align with business objectives, ensuring scalability, flexibility, security, and usability. Collaborate with business stakeholders to gather and analyze requirements by translating them into technical specifications and design documents. Determine the best approach to the integration of ServiceNow with other systems and applications, document interface agreements, and leverage flat files and APIs to ensure seamless data flow and process automation. Develop and implement test plans to validate the functionality, performance, and security of ServiceNow solutions, troubleshooting issues, and driving resolution. Manage and coordinate testing, deployment, and maintenance of system updates and enhancements across development teams. Keep up to date with the latest ServiceNow releases and updates by evaluating new features and functionalities to optimize and enhance existing solutions. Apply experience with ServiceNow implementations. Apply expertise in ServiceNow configuration and support in HR and related domains. Design and document the architecture of individual applications/PaaS within the broader HR technology solutions, along with Solution Architect(s) to align with enterprise architectural standards. Apply knowledge of HR configuration and business processes. Apply experience in security, data architecture, system architecture, and data integrations. Apply experience in the development lifecycle including configuring/developing ServiceNow.

REQUIREMENTS: Requires a Bachelor degree, or foreign equivalent degree, in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Business Administration and 8 years of progressive, post-baccalaureate experience in the job offered, or 8 years of progressive, post-baccalaureate experience in a related occupation applying experience with ServiceNow implementations; applying expertise in ServiceNow configuration and support, in HR and related domains; designing and documenting the architecture of individual applications/PaaS within the broader HR technology solutions, along with Solution Architect(s) to align with enterprise architectural standards; applying knowledge of HR configuration and business processes; applying experience in security, data architecture, system architecture, and data integrations; applying experience in the development lifecycle including configuring/developing ServiceNow.

Our Principal System Engineering earn between $200,000 - $237,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage

· 401(k) plan

· Tuition reimbursement program

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave

· Paid Caregiver Leave

· Additional sick leave beyond what state and local law require may be available but is unprotected

· Adoption Reimbursement

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-76209 Date posted 08/28/2025