This is achieved by best matching which service offering suits the customer / partner engagement needs, obtaining an understanding of a customer/ partner’s IT environment and then recommending proper deployment of licenses.  Through these activities, the Principal Consultant aims to transfer knowledge to our customers and partners throughout the engagement process to:  Educate on Oracle licensing & business practices and their application. Equip customers with the skills, knowledge and/or tools needed to effectively manage Oracle licenses.   Enable proactive license control & management and the realization of the associated benefits.   All services performed need the Principal License Consultant to have a thorough understanding of the customer’s/partner’s Oracle IT environment, including Oracle Applications, third party (or custom), and underlying system architecture. Some service types also entail the execution of system queries and installation of custom measurement scripts to obtain product usage data.

 

 

Responsibilities

Maintains current and historical knowledge of LMS audit tools, processes, policies, and technical specifications, and pursues continued understanding of corporate, organizational and licensing updates as it relates to LMS activities.   Qualifies LMS engagements to determine the most effective service category, scope and approach through data mining, interpretation of license agreements, analysis of transaction history and understanding customer/partner relationship to Oracle.   Executes reviews through proactive management of cross-functional teams with timely accomplishment of review tasks and goals to gain a thorough understanding of their Oracle system environment and provide accurate licensing guidance.   Actively builds internal and external relationships by establishing trust through accurate knowledge sharing, licensing guidance, and transparent engagement activities.   Manages expectations of constituents involved in LMS engagement by working to resolve complex licensing issues leveraging Oracle’s contracts and business policies and presenting different options to achieve resolution.   Progresses LMS engagements through active listening and persuasively articulating, both verbally and written, review status and direction.  Ensures questions and concerns are given appropriate and timely consideration.  Demonstrates balanced, impartial and timely judgment when making decision on the LMS engagement.   Self-motivates to independently achieve personal and team LMS goals and objectives.

 

Qualification

Bachelor’s  degree or equivalent combination of studies and experience (MIS, Business Administration, Finance, Legal or Accounting, or similar) 8+ years of relevant experience, with 5-8 years customer facing experience in IT/asset management consulting, audit or customer management

 

Experience and Competencies

Understanding  of IT technical architectures or affinity with technical matters Strong Project management experience Good written and verbal communication skills for communicating at all levels; including strong presentation skills Ability to influence senior stakeholders in order to gain credibility quickly, inspire trust and confidence Strong analytical and problem-solving skills Experience working in a dynamic environment, balancing challenging workloads and deadlines with attention to deliverables Proactive, dynamic and able to identify and deliver quality work even when unsupervised Fluent English, other languages depending on the market / region