Description

JOB DESCRIPTION

The Principal Data Analytics & Intelligence Specialist- Private Banking will be responsible for leading and guiding complex data management projects. This role involves developing advanced data strategies, ensuring data quality, and mentoring junior team members. This role will partner closely with Private Bank (PB) business teams, Wealth data teams, data engineering, and analytics teams to integrate data, derive insights, and enable intelligent decision-making.

This specialist will play a critical role in deployment of the PB analytics strategy, leveraging modern technologies to power personalized insights, operational intelligence, and predictive capabilities.

Product & Data Subject Matter Expertise

Become the go-to SME on PB products and offerings, including:Deposits: structures, flows, pricing, and profitabilityConsumer Loans: mortgages, personal lending, HELOCsCommercial Lending: CRE, C&I, and relationship-based facilitiesSpecialty Lending: tailored UHNW financing, securities-backed lendingUnderstand data flows across PB, Wealth, and Commercial and how these intersect for unified relationship views.Define critical product and transactional data attributes to support reporting, analytics, and cross-business insights.

Analytics & Insights Enablement

Partner with business and analytics teams to define insights and intelligence needs for:Deposit performance and balance behaviorsLoan utilization, repayment trends, and risk driversClient and household profitability analysisCross-business opportunities with Wealth and CommercialWork with analytics teams to design dashboards, KPIs, and predictive models that enable real-time decision-making.Collaborate with AI specialists to enable agentic AI capabilities for personalized recommendations and intelligent client engagement.

Data Integration & Platform Readiness

Define data quality expectations and partner on validation processes to ensure accuracy and completeness.Work with data engineering to ensure PB data is accurately ingested, transformed, and unified in the PB data platform.Partner with the Wealth data team to align product, client, and household views across PB and Wealth domains.

Cross-Business Collaboration

Actively engage with enterprise AI, analytics, and digital experience teams to enable PB-led innovation.

Required Qualifications

8+ years of experience in Private / Consumer Banking, Commercial Banking, data and analytics.High level understanding of PB deposits, loans, and lending productsExperience translating business needs into analytical requirements and insight-driven solutions.Hands-on experience with data analysis tools (SQL, Python, R, Tableau, Power BI, etc.).Familiarity with agentic AI concepts and its application to client intelligence and personalization.Strong stakeholder engagement skills; able to work across PB business, engineering, analytics, and enterprise teams.Bachelor's degree in Data Analytics, Computer Science, or a similar technical field.                                                         

Preferred Qualifications

Knowledge of core banking systems, loan origination platforms, and enterprise data platforms.Understanding of PB client segmentation, relationship-tiering, and cross-business interactions.Experience with AI/ML analytics pipelines and agent-based intelligence frameworks.

Hours & Work Schedule

Hours per Week: 40Work Schedule: Monday-FridayHybrid schedule: 4 days on site at a Citizens corporate office and 1 day remote

Pay Transparency

The salary range for this position is $140k-$180k per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.