Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

The candidate will be responsible for:

Strategic Program Management

 Lead the design and implementation of an integrated emergency preparedness program, with specific emphasis on active threat readiness, emergency response coordination, and communication protocols.

Develop, document, and maintain enterprise-wide standards and playbooks for emergency scenarios including workplace violence, false alarms, evacuations, and shelter-in-place guidance.

Ensure alignment with existing business continuity and crisis management frameworks.

Collaborate with Business Unit continuity leads to ensure end-to-end resilience strategies and incident recovery protocols.

Business Continuity & Resilience Planning 

Develop and maintain Emergency response team (ECs, ESC, Floor Wardens, Searchers, etc.) to that ensure critical operations can resume quickly during and after disruptions (e.g., active shooter alarms. natural disasters, cyberattacks, pandemics).

Lead Business Impact Analyses (BIAs) to assess operational risks and dependencies.

Coordinate training, tabletop exercises and live simulations with cross-functional teams to test continuity and emergency procedures.

Ensure alignment with enterprise crisis management and recovery protocols.

Enterprise Coordination & Stakeholder Engagement 

Act as a central point of contact across multiple business units, Global Security, Corporate Real Estate, IT, Legal, HR, and Communications. Facilitate decision-making and drive accountability for emergency preparedness outcomes

Lead root cause assessments and after-action reviews of emergency events. Use insights to inform policy updates, training requirements, and technology investments.

Our Principal Service Continuity earn between $118,800 - $178,200 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$118,800.00 - $178,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-76190 Date posted 07/24/2025