Position Summary...As a Principal Product Manager, you will own and drive high-impact product initiatives that sit at the core of our customer and business experience. This role requires deep domain expertise in digital retail, omni-channel commerce, and customer experience optimization. You will lead product strategy, execution, and cross-functional alignment for the Service CRM product area.
You will collaborate with design, engineering, analytics, merchandising, supply chain, and marketing teams to create seamless, data-driven shopping experiences at scale.

What you'll do...

Key Responsibilities

🔹 Strategic Product Leadership

Define and own the vision, strategy, and roadmap for one or more high-priority retail and eCommerce domains.Identify market opportunities and emerging trends across both digital and in-store experiences.Develop compelling product narratives backed by data and customer insights.Influence platform and customer experience direction across merchandising, supply chain, and fulfillment.

🔹 Execution & Delivery

Translate strategy into detailed product requirements, user stories, and success metrics.Partner with engineering and design teams to build and ship scalable solutions.Use A/B testing and analytics to iterate and optimize for performance, engagement, and revenue.Lead end-to-end product lifecycle from ideation to post-launch measurement.

🔹 Stakeholder Collaboration

Act as the product liaison across engineering, merchandising, marketing, UX, and customer service teams.Partner closely with data science and customer research teams to define and validate product hypotheses.Drive alignment with senior executives and stakeholders across orgs.

🔹 Mentorship & Influence

Mentor and guide other product managers within the organization.Champion best practices in agile product development, experimentation, and customer obsession.Contribute to building a strong, data-first product culture.

Required Qualifications

8–12+ years of product management experience, with at least 5 in retail, eCommerce, or related domains.Proven ability to scale digital product solutions in high-volume, consumer-facing platforms.Strong understanding of customer journey, inventory management, fulfillment, and personalization in commerce.Experience with product analytics tools (e.g., Amplitude, Adobe, GA), A/B testing frameworks, and agile development.Excellent communication, influencing, and storytelling skills.Bachelor's degree in business, computer science, engineering, or related field; MBA or equivalent a plus.

Preferred Experience

Worked in a large-scale retail environment (e.g., Walmart, Target, or other leading eCommerce platforms).Experience with headless commerce, product discovery, AI-driven recommendations, or mobile commerce.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management. Option 2: 11 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America